Emerald Media Network

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Walmart Names Furner to Replace Retiring McMillon as CEO

This Fish Story is True: How Fulton Fish Market Became an Ecommerce Whale

Listen Now: How Visa is Preparing for the Agentic Commerce Era

How Brands are Boosting Sales with Video on Amazon

Exclusive Q&A: New Helzberg Store Concept Sparkles for Younger Jewelry Shoppers

The ‘Polar Opposite of Fast Fashion’: Topdrawer’s Stores Showcase Products Made to Last

Executive ViewPoints

2016 To Usher In The Cognitive Commerce Era

The 2015 holiday shopping season served as a litmus test for retailers, underscoring the need to deliver seamless and highly tailored end-to-end…

Consumer Privacy Thwarts The Short-Lived Rise Of Mobile Location Analytics

Retailers excited about using Mobile Location Analytics (MLA) to transform their businesses may want to rethink their strategies. Their excitement is understandable:…

Getting It Right When Hiring Temporary Workers For Inventory Season

Retailers made a decent showing in the 2015 holiday season, with U.S. sales totaling approximately $625 billion. Now that the dust has…

Getting Inside The Mind Of The Customer

When you understand the way your customers think, you can better understand the way they shop. From knowing the most popular route…

How To Keep The Spark Alive In A Retail Gift Card Program

They say absence makes the heart grow fonder. With gift cards, however, “out of sight, out of mind” more often prevails. They’ve…

Integrating Business Intelligence Is Crucial

Retail organizations by nature are in a very competitive industry. Not only do they have to compete against direct and indirect competition,…

Personalizing The Retail Customer Experience With A Graph

Providing real-time product and service recommendations has become a “must-do” for online retailers. But the secret ingredient is one that you likely…

Data Revolution In Retail Driven By IoT, Big Data And Customer Segmentation

I had the pleasure of attending the National Retail Federation big show, NRF16, as well as the show in 2015. It was…

How Can Online Retailers Survive In The Age Of Amazon?

Online retailers have been trying to keep up with Amazon so they don’t become defunct — even grocery stores worry that Amazon…

Real-Time Contextual Marketing: Five Best Practices To Drive Retailer Success

Real-time contextual marketing — people are talking about it, but how can retailers leverage real-time content to be most successful with their…

KTC: The Secret Ingredient Of Starbucks’ Mobile Pay App Success

If there were an Academy Awards category forwinners in digital payments, Starbucks would definitely have an Oscar for its Mobile Pay App….

Managing Returns In A Complex Omnichannel Environment

Omnichannel has been a hot topic for the past few years in retail. That begs the question: When will retailers just achieve…

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