Personalization

NFTs Aren’t Obsolete — They’re Just Evolving into Something Much More Useful

In the two years since Christie’s sold a Beeple NFT for $69 million and Justin Bieber paid $1.3 million for his very…

As Legacy Bridal Retailers Flounder, DTC Brand Azazie is Selling 5,000 Dresses a Day

The bankruptcy of David’s Bridal in April — its second in five years — signaled more than just the potential demise of…

Hey Alexa, How Can Marketers Personalize Content for You?

By the end of this year, more than 200 million smart speakers are expected to be sold globally, led by the Amazon…

Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce sales in the U.S….

Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

Few purchases need to be as tailored to an individual shopper’s needs as beauty products, and this need for granular personalization extends…

Constructor Helps Retailers Unlock Zero-Party Data for Personalization

Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations…

1-800-Flowers.com Purchases Gifting Platform

1-800-Flowers.com, known for curing gift-giving headaches for millions of people, has bought itself a present: the SmartGift intelligent gifting solution. SmartGift enables…

How CarMax Digitized, and Personalized, the Car-Buying Experience

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been…

Barnes & Noble Revamps Loyalty Program, Adding Free Option

Barnes & Noble has reconfigured its loyalty offerings for the first time since the program began in 2001, launching its first free…

Madison Reed CEO: ‘Your Customers Tell you Everything if You’re Willing to Listen’

Taking as her mantra that “retail is based on everything that the consumer experiences with you,” Madison Reed CEO and Founder Amy…

Home Depot Promotes Insider to New Retail Media and Monetization Post

The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier…

AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll continue to cover the…

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Personalization

NFTs Aren’t Obsolete — They’re Just Evolving into Something Much More Useful

As Legacy Bridal Retailers Flounder, DTC Brand Azazie is Selling 5,000 Dresses a Day

Hey Alexa, How Can Marketers Personalize Content for You?

Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

Constructor Helps Retailers Unlock Zero-Party Data for Personalization

1-800-Flowers.com Purchases Gifting Platform

How CarMax Digitized, and Personalized, the Car-Buying Experience

Barnes & Noble Revamps Loyalty Program, Adding Free Option

Madison Reed CEO: ‘Your Customers Tell you Everything if You’re Willing to Listen’

Home Depot Promotes Insider to New Retail Media and Monetization Post

AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

The Latest in Ecommerce Innovation: Tech That’s Reducing Friction and Driving Engagement

Omnichannel Acceleration in Retail

How Top IT and Marketing Teams Can Move from Customer Experience to Experience Innovation

Retail’s New Guide to Growth

Setting the Foundation for Sustainable Growth

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