Personalization

The Limited Role of AI in Ecommerce

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of…

What to Expect and What to Wish for from Retailers this Holiday Season

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This…

Family Dollar Promises Mobile App Will Support Ecommerce by 2024

As part of its overall digital transformation, Family Dollar will debut a mobile app in October that will allow users to manage…

Pinterest Debuts New Ad Formats and ‘Collages’ Feature for Users

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its Pinterest Presents event Sept….

The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even deter sales, which is…

Williams-Sonoma Deploys New Tech to Gain Single View of Customer Across Multiple Brands

Williams-Sonoma will deploy a suite of solutions from Salesforce to get a 360-degree view of its customers across its many brands, which…

Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023

Two types of technological change are causing the proverbial sleepless nights for business-to-consumer (B2C) marketers: updating data strategies to adapt to data…

How MACH Technologies Help Retailers Foster a Dynamic Customer Experience

The pace of technological change — as well as consumers’ increasing demand for always-on-shopping, anytime, anywhere — has left some retailers struggling…

Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI

Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in talent, technology and infrastructure….

Arity PMP Helps Customize Ads Based on Consumer Driving Behaviors

As privacy regulations ramp up, brands and retailers are looking for ways to personalize marketing efforts without relying on cookies — and…

10 Key Tips for Scaling Personalization in Retail

Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now an expectation. And when…

How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. That’s why…

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Personalization

The Limited Role of AI in Ecommerce

What to Expect and What to Wish for from Retailers this Holiday Season

Family Dollar Promises Mobile App Will Support Ecommerce by 2024

Pinterest Debuts New Ad Formats and ‘Collages’ Feature for Users

The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization

Williams-Sonoma Deploys New Tech to Gain Single View of Customer Across Multiple Brands

Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023

How MACH Technologies Help Retailers Foster a Dynamic Customer Experience

Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI

Arity PMP Helps Customize Ads Based on Consumer Driving Behaviors

10 Key Tips for Scaling Personalization in Retail

How Verizon Personalizes CX, from Engagement to Post Purchase

2023 Store Operations Benchmark Survey

Packaging Sustainability Trends: Clear Labeling, Lighter Products and More Post-Consumer Recycled Content

If an Image is Worth 1,000 Words, Then Color and Lighting Speak Volumes

Connected Shoppers Report

Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel

NRF: Retail’s Big Show 2024

Retail Innovation Conference & Expo 2024

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