Latest In: Personalization

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Dick’s Showcases Owned Brands with Rotating Resort Town Pop-Up

Dick’s Sporting Goods will shine a spotlight on its owned brands with a pop-up retail location in the…

News May 20
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Is Your Data Ready for the Era of AI-Powered Search?

Data requirements for being found by an agentic commerce search go far beyond having the right basic product…

Features May 19
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Retailers: In Agentic Commerce, Payment Reliability will Determine Who Wins

It’s about to become far more important for merchants to offer consumers appropriate credit as agentic commerce emerges.…

Executive Viewpoints May 14
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When the Whole Customer Journey Happens Inside the LLM

In 2026, your best customer might never visit your website. They’ll ask an assistant a question, compare options,…

Executive Viewpoints May 12
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Headless Commerce: Freedom for Retailers or Just Another Buzzword?

Retailers are under constant pressure to deliver faster shopping experiences. As a result, the systems supporting ecommerce platforms…

Executive Viewpoints May 6
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When Technology Stops Shining and Starts Listening

For years, the beauty industry chased the promise of visible innovation. Smart mirrors seemed like the next big…

Executive Viewpoints May 4
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Amazon Adds AI-Powered Q&A Feature at Key Point in Shopper Journey

Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…

News April 29
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Williams-Sonoma Launches Dormify to Help Decorate Cramped College Quarters

A little less than one year after acquiring the Dormify intellectual property (IP), Williams-Sonoma has launched Dormify as…

News April 27
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How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience

Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…

Features April 22
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