The End of the Endless Aisle: The Paradox of Choice in Ecommerce
For years, ecommerce has succeeded on an assumption that the more a marketplace offers, the more users are…
Executive Viewpoints March 6
Latest In: AI & Machine Learning
Retail’s Next Workforce Shift: How AI Agents are Reshaping Procurement, Risk and Cost Control
The consumer-packaged goods industry operates in a state of volatility. From the supplier side, there are increasing risks…
Executive Viewpoints March 4
DoorDash, Uber Test Out True Agentic Ordering in Google Gemini
Imagine if your weekly grocery shop was as simple as pressing one button? The word “agentic” has been…
News March 3
7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying
AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases…
Executive Viewpoints March 3
Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026
For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers…
Executive Viewpoints March 2
The Hidden Surge in Sales Promotion Fraud: What Retailers Must Prepare For in 2026
Sales promotions (i.e. cashbacks, rebates, trade-ins and incentive rewards) have long fueled sales growth and differentiation in consumer…
Executive Viewpoints February 27
Gary V on the Shifting Landscape of Attention and the Death of Don Draper Marketing
VaynerMedia CEO Gary Vaynerchuk shared insights on live shopping, how AI will reshape the influencer economy and why…
Features February 26
Super Bowl Spikes, Everyday Risk: Why Peak Events Expose Retailers’ Fake‑ID Weak Spots
While retailers spent most of Super Bowl Sunday worrying about keeping chips, wings and beer on the shelf,…
Executive Viewpoints February 26
What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem
The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…
Executive Viewpoints February 24Featured
Latest Podcasts
Latest Resources
