AI has moved from pilot projects to daily retail operations, but which tools are actually paying off? As holiday season approaches, retailers are betting on AI to sharpen search, personalize marketing, support store associates and keep shelves stocked when it matters most.
This webinar brings together retail executives and industry experts to cut through the hype. We’ll dig into what’s gaining real traction, from AI search and personalization to associate enablement tools and the rise of AI shopping agents, and what still needs work.
Walk away with a clear-eyed view of where AI is delivering results, where it’s falling short and what retailers are prioritizing before Holiday 2026 hits.
Key Discussion Topics
- AI-powered search, discovery and shopping experiences
- Personalization and customer service tools
- AI for store associates and frontline teams
- Forecasting, inventory and operational efficiency
- AI agents and conversational commerce
- Measuring real business impact
- Governance, risk and customer trust
- What retailers expect from AI this holiday season
