Retail TouchPoints

Latest Posts

Best Buy Gamers

Best Buy Gamers Launched in Partnership with IGN

Key Takeaways Best Buy launched Best Buy Gamers in beta on Oct. 20, a free experience on BestBuy.com and the Best Buy App that combines IGN content, personalized profiles, event…

News October 20

Salesforce to Acquire Braze for $5.6B

Key Takeaways Salesforce signed a definitive agreement to acquire customer engagement platform Braze for $5.66 billion in enterprise value, with the deal expected to close in fiscal year 2028. Braze’s…

News October 20
Christiana Marouchos How AI Assistants Are Changing Product Discovery

How AI Assistants Are Changing Product Discovery and Becoming the New Shopping Aisle

AI isn’t just rapidly transforming how people work. It’s also changing how people shop. In the not-so-distant past, it was common for consumers to research and discover new products through…

Executive Viewpoints October 20
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
Deloitte Holiday Spending Rise 4% Gen Z Millennials

Deloitte: Holiday Spending to Rise 4% as Gen Z and Millennials Drive Gains

Key takeaways Shoppers expect to spend an average of $1,654 this holiday season, up 4% from 2025, with Gen Z and millennials accounting for 50% of spending for the first…

News October 19

Why ‘Free Returns’ Broke U.S.DTC and What to Do About It Before Q4

The story is repeating across U.S. retail. Sub-scale DTC brands closing. Established DTC names cutting staff. Category leaders adjusting return policies to add fees, restocking charges, or shorter windows. Best…

Executive Viewpoints October 19

The End Of Geolocation-First Marketing

Precise geolocation has long been regarded as one of retail marketing’s most valuable signals. It powers localized promotions, store visit measurement and loyalty programs that depend on knowing not just…

Executive Viewpoints October 16
The Great Destocking Is About to Meet Its First Peak Season Eric Lenus

The Great Destocking Is About to Meet Its First Peak Season

In January of last year, the typical ecommerce operator on the Deposco network was carrying 111 days of inventory. Eighteen months later, at the close of this year’s second quarter,…

Executive Viewpoints October 14
Holiday Shoppers Started Earlier, Planning to Spend More Yahoo

Holiday Shoppers Started Earlier, Planning to Spend More: Yahoo

Key Takeaways Nearly a quarter (24%) of U.S. consumers started holiday shopping during the summer, up from 13% in 2025, and the average planned budget rose to $849 from $788.…

News October 13
Social Media Beats Friends and Family for Fashion Inspiration Alliant

Social Media Beats Friends and Family for Fashion Inspiration: Alliant

Key Takeaways Social media is now the top source of fashion inspiration, cited by 37% of shoppers, ahead of friends (33%) and family (25%). Self-expression accounts for 40% of apparel…

News October 12
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank