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Retail’s Next Mile: Managing Risk as Fulfillment Moves Inside the Home
Same-day delivery has become the baseline expectation for customers, and in-home delivery is rapidly becoming standard rather than a premium. Eighty percent of consumers now expect retailers to offer same-day…
Executive Viewpoints September 30Target Cuts Prices on Nearly 2,000 Home and Apparel Items
The move comes ahead of the holiday season as the retailer looks to drive demand in two slower-growth categories.
News September 29Adobe Forecasts Record $275.1 Billion in U.S. Holiday Online Sales
Adobe's 2026 holiday forecast points to record online spending, a faster-growing Black Friday and shoppers using deals to stock up on essentials.
News September 29What Changes When the Catalog Updates Itself: From Product Feed to Revenue Channel
Across hundreds of conversations with merchandising, marketing, and operations teams, the same production pattern shows up: four weeks to three months per catalog, and outdated within days of shipping. The…
September 28Ruggable’s Chief Marketing and Creative Officer on the Brand’s Design-Led Reset
Lauren Sherman-Kaoud discusses the washable rug company's new campaign, shifting consumer expectations and why distribution growth isn't the priority right now.
Features September 28LLMs will Reshape the Q4 Shopping Journey — Just Not in the Way Many Marketers Think
It seems like everyone is talking about advertising in ChatGPT. Historically, marketers advertised in new media properties, like the first issue of a magazine — remember them? — or a…
Executive Viewpoints September 28Lowe’s Launches Drone Delivery Pilot in North Carolina
The home improvement retailer is partnering with Wing and DoorDash in its home state as the company leans into technology to offset a sluggish housing market.
News September 24Deep Dive: Preparing Store Associates for the AI-Powered Shopper
Featuring: Josh Goodelman, Chief Revenue Officer at KWI Shoppers are walking into stores armed with more than a shopping list. AI is helping them research products, compare prices and evaluate…
Podcasts September 24Starbucks to Close 250 Locations as Part of Ongoing Restructuring
The closures make up about 1% of the company's North America footprint. In its most recent quarter, Starbucks reported its strongest sales growth in years.
News September 24Digital Accessibility: How Online Retailers Can Capture Holiday Revenue and Stay Ahead of Risk Simultaneously
In today’s AI-first world, online consumers are sure to encounter AI-powered experiences as they shop. The opportunity for businesses is obvious. AI enables teams to code, build and scale products…
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