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Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

How Luxury Brands Like LVMH Unlocked Value Amid COVID

At 45, Ron Herman is Still a Retail Industry Trendsetter With a Heavy Community Focus

What’s Behind the New Urgency Driving Sustainability Initiatives?

Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season

Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

How Luxury Brands Like LVMH Unlocked Value Amid COVID

At 45, Ron Herman is Still a Retail Industry Trendsetter With a Heavy Community Focus

What’s Behind the New Urgency Driving Sustainability Initiatives?

Taking Your CSR Plans from ‘Good Intentions’ to Tangible Action

A previous blog explored Corporate Social Responsibility (CSR) and the high importance both shoppers and…

Checkout Solution Provider Bolt Raises $355 Million

Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper…

NRF Calls for Government to Work With Companies After Supreme Court Blocks Vaccine Mandate

In a 6-3 vote, the Supreme Court has blocked OSHA and the Biden administration’s planned…

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

What keeps a customer loyal? Brands have strived to solve this puzzle for decades, and while giants with loyal followings like…

Lululemon, Trader Joe’s, H-E-B Among Retailers Named as Best Places to Work

Amidst historic turmoil in the labor market, a number of retailers have made the list…

Don’t Get Scammed by a Grifter: How to Avoid and Manage Gift Card Fraud

Fraud and gift cards go hand in hand. Since their inception in 1930, many have…

Collective Cannabis Chooses Automation Platform to Optimize Customer Experience

Collective Cannabis has partnered with AI and robotics startup Wings to utilize the solution provider’s…

7 Surprising Tax Facts That Will Impact Your DTC Strategy

Pretty soon, businesses can start dropping “E” from the term ecommerce. With COVID-19 pushing more and more shopping into digital channels…

Thrift Store Marketplace Thrilling Launches Service to Help Costume Designers Source Looks Secondhand

Thrilling, an online marketplace for vintage and secondhand shops, has launched Vintage Studio Services to…

Neiman Marcus Evokes Paris’ Grand Palais for Balmain x Barbie Pop-Up

Neiman Marcus has partnered with Balmain to create a special pop-up store at its NorthPark…

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Influencer Marketing and the Evolution of Social Commerce

How Wine Enthusiast is Bridging the Gap Between Content + Commerce

The Age of the Empowered Associate

Data Privacy, Retail Media and the Personalized Store

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‘Returnuary’ is Coming: Stay Agile on Tax in Preparation

How to Use Data to Enhance the Customer Journey and Mitigate Supply Chain Challenges

Building The Future of The Store: 8 Experts Reveals The and Tactics That Will Drive Success

The 2021 Corporate Social Responsibility Survey

Inside Holiday 2021: The Top Trends That Shook the Season…and will Drive 2022 Priorities

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2021 Omnichannel and Fulfillment Benchmark Survey: Has Ecommerce Acceleration Pushed Retail Closer to the Omnichannel Ideal?

2021 Omnichannel and Fulfillment Benchmark Survey: Has Ecommerce Acceleration Pushed Retail Closer to the Omnichannel Ideal?

No one needs to be told how much COVID-19 and its ripple effects (supply chain challenges, store closures, labor shortages, etc.) have affected the industry. But the biggest retail...

NRF 2022

Retail Innovation Conference & Expo 2022

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Inside ThirdLove’s Expansion and Rebrand

ThirdLove has forever changed the way women shop for bras. Its online fit tool has revolutionized the entire experience and has also helped empower women to find the best fit, every time. While this brand promise has helped ThirdLove become a DTC darling, it is in the…

The New Growth Triple Play: Why Retailers Should Embrace Creativity, Analytics and Purpose

Store Tours: Cosmic CAMP – Less Experiential Retail, More Fun-Filled Experience

Making It Work! Curbside Pickup Edition

Inside GWI’s Latest Consumer Research

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What to Know About Gen Z Attitudes Toward the Post-Purchase Experience

Why Brands Need to Prioritize User-Generated Content Within Their Marketing Strategies

Amazon’s Missing Out on a Billion-Dollar Marketing Channel: Packages

Latest Research
Retailers Reconfigure Stores for an Ever-More-Digital World

Retailers Reconfigure Stores for an Ever-More-Digital World

Physical store operators have had to manage the reopening of shuttered stores — and then scramble to find enough employees to adequately staff those stores in a suddenly tight...

Blue Yonder Helps Retailers Manage Omnichannel Fulfillment Options

Salsify Launches Tool to Manage the Amazon Selling Partner API

GK Helps Retailers Enable Checkout-Free Store Shopping