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Are Shoppers Ready for Muse AI Agentic Commerce?
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Why Retailers Need a Governance Model for AI Agents
AI’s impact on retail can feel like a high-speed train, racing past each proverbial station. Just a year ago, retailers were looking to determine where generative AI had its place.…
Executive Viewpoints October 8
Deep Dive: Turning the Catalog Into a Living Sales Channel
Featuring: Bogdan Mile, Chief Product Officer at Flipsnack and creator of Catalogy The product catalog is one of commerce’s oldest tools, but in wholesale, it remains surprisingly central to how…
Podcasts October 8
Walmart, Wing Expand Drone Delivery Network
Key takeaways Walmart and Wing are expanding drone delivery to Denver and Seattle as part of a broader push to reach 270 stores and 40 million customers. The service is…
News October 7
Solving SCO Loss Starts At The Source
Self-checkout loss isn’t always driven by theft. By using RFID-powered, item-level inventory intelligence, retailers can uncover the true sources of discrepancies, reduce losses, and preserve the fast, frictionless experiences shoppers…
October 5
Many Fashion Brands Have Already Outgrown Their ERP
Many fashion CIOs I talk to are still asking whether to modernize off their legacy fashion ERP systems. That question was worth debating five years ago. Today it’s mostly settled…
Executive Viewpoints October 6
The Coaching Gap: Why Data Alone Won’t Fix Store Performance
Years ago, I tagged along on store visits with a colleague from headquarters. While I walked the floor checking windows and browsing signage, he stood quietly near the entrance, watching…
Executive Viewpoints October 2
Retail’s Next Mile: Managing Risk as Fulfillment Moves Inside the Home
Same-day delivery has become the baseline expectation for customers, and in-home delivery is rapidly becoming standard rather than a premium. Eighty percent of consumers now expect retailers to offer same-day…
Executive Viewpoints September 30
How Body-Worn Cameras Are Changing Retail Security
From incident documentation to de-escalation, retailers say the case for body-worn cameras now extends well beyond loss prevention.
Features September 30
Target Cuts Prices on Nearly 2,000 Home and Apparel Items
The move comes ahead of the holiday season as the retailer looks to drive demand in two slower-growth categories.
News September 29
Adobe Forecasts Record $275.1 Billion in U.S. Holiday Online Sales
Adobe's 2026 holiday forecast points to record online spending, a faster-growing Black Friday and shoppers using deals to stock up on essentials.
News September 29
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