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Chandhu Nair Purvi Shah Target

Target Taps Its First Chief AI Officer as Tech Push Deepens

Chandhu Nair joins Target as SVP and Chief AI Officer and Purvi Shah steps into the role of SVP of UX. Here's what the appointments mean for the retailer's AI…

News August 11

Why the Best Subscription Brands Make It Easy to Leave

Featuring: Rachel Sheriff, Chief Customer Officer, Recurly Subscription acquisition may be slowing, but that doesn’t mean consumers are falling out of love with subscriptions. Instead, they’re becoming far more selective…

Podcasts August 10
Anthony Connelly Neato

AI Won’t Replace Brand Operators, It Will Kill Average Ones

Every few months, a new wave of commentary declares that artificial intelligence is about to replace marketers, ecommerce managers, media buyers and brand operators. The prediction is usually framed in…

Executive Viewpoints August 10
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Hot Topic

Spencer Spirit Holdings to Acquire Hot Topic, BoxLunch and Her Universe

The deal will expand the company's retail footprint to 3,000 locations.

News August 7

Claire’s Is Reinventing the Piercing Experience Across 900 Stores

Claire's brand reset is underway after filing for bankruptcy and its acquisition by Ames Watson in 2025. Chief Merchandising Officer Jillian Cueff and VP of Retail Operations Carey Brezler share…

Features August 6
Etsy_Adobe

Etsy Cuts 12% of Workforce to Move Faster

Etsy is eliminating roughly one in eight jobs to revamp the organization. The company also reported second quarter revenue topped Wall Street's expectations.

News August 6
Devora Rogers Alter Agents

When Convenience Stops Feeling Convenient

Retail has spent years improving the mechanics of shopping. Delivery windows have shrunk from days to hours. Search tools surface relevant products almost immediately. Recommendation engines remember previous purchases, while…

Executive Viewpoints August 6
Shopify

Shopify Credits AI for 34% Revenue Growth in Q2 2026

"Shopify is probably the most AI-pilled company in the world," said Shopify President Harley Finkelstein on the company's second-quarter earnings call.

News August 5
Bed Bath Beyond

Bed Bath & Beyond Parent to Rebrand to Neighborhood Intelligence to Emphasize Shift to Services for Homeowners

"Retail can only introduce us to the customer," said Marcus Lemonis, Executive Chairman and CEO, on the company's Q2 earnings call. "Home services allow us to deepen that trust. Quite…

News August 5
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