Retail TouchPoints
![[RTP] Gartner Emily](https://www.retailtouchpoints.com/wp-content/uploads/2026/10/RTP-Gartner-Emily-.png)
Gartner’s Emily Weiss on How Holiday Shoppers Are Using GenAI for Inspiration, Not Automation: RetailTouchPoints.com Q&A
Top Stories
Latest Posts
Holiday Marketing Has a Gen Z Problem
Holiday campaigns start earlier every year. Back-to-school displays now share shelf space with holiday promotions, streaming platforms release gift guides before Halloween, and the seasonal calendar keeps stretching in both…
Executive Viewpoints October 28
Simon-Kucher: Households to Cut Holiday Budgets by 5.5%
Key takeaways Simon-Kucher’s survey suggests U.S. households plan to spend less this holiday season, with consumers shopping earlier and leaning harder on deals. Retailers may need to compete on value,…
News October 28![The Holiday Shopping Moment Is Seasonal. The Customer Relationship Isn’t. Jeanniey_Walden_Headshot1[64]](https://www.retailtouchpoints.com/wp-content/uploads/2026/10/Jeanniey_Walden_Headshot164.png)
The Holiday Shopping Moment Is Seasonal. The Customer Relationship Isn’t.
Retailers spend much of the year preparing for a handful of moments that can make or break a season: Back to School, Black Friday, Cyber Monday, the week before Christmas…
Executive Viewpoints October 27
From Product Research to Fulfillment: How AI Is Simplifying Ecommerce Operations
Artificial intelligence is reshaping the entire retail lifecycle—streamlining everything from customer discovery and automated content creation to predictive inventory and frictionless post-purchase support. By unifying front-end experiences with back-end logistics,…
October 19
Signup for Webinar Focused on How Leading Brands Keep Peak Season Campaigns on Schedule
Key Takeaways Movado Group cut asset search and retrieval times by 50% with Bynder’s DAM platform, which lets it deliver high-volume collections across owned and licensed watch brands while keeping…
News October 27
Building Customer Relationships in the Age of AI: Klaviyo Chief Product Officer Elias Torres
This episode is brought to you by National Retail Federation. Featuring: Elias Torres, Chief Product Officer, Klaviyo AI is quickly becoming a new front door to commerce. Instead of beginning…
Podcasts October 27
The Next Interactive Store Won’t Wait To Be Touched
Data, AI and retail media can turn physical stores from static environments into responsive ones— if retailers avoid adding operational complexity For years, the retail industry treated the touchscreen as…
Executive Viewpoints October 26
Target’s Holiday Strategy Centers on New AI Shopping Assistant
Key Takeaways Target has launched Ask Target, an AI-powered shopping assistant available in beta on Target.com and the Target app, to help guests find inspiration and narrow gift choices this…
News October 26
AI: The New Gatekeeper in the Purchase Decision
For much of the past two decades, retailers have focused on helping consumers find products online. Search engines became the gateway to discovery, leading to major investments in search optimization,…
Executive Viewpoints October 23
Jos. A. Bank Debuts New Store Design
Key Takeaways Jos. A. Bank opened a 4,960-square-foot store in Peachtree City, Ga., on Oct. 14 with clearer sightlines, defined product areas and a dedicated Experience Center for consultations and…
News October 23
Latest Podcasts
Latest Resources
