Retail TouchPoints
Gartner’s Emily Weiss on How Holiday Shoppers Are Using GenAI for Inspiration, Not Automation: RetailTouchPoints.com Q&A
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Adobe: AI Traffic Driving Higher Revenue Per Visit for Retailers This Holiday Season
Key Takeaways AI traffic to U.S. retail sites generated 83% higher revenue per visit and converted 90% better than non-AI traffic in September 2026, according to Adobe. The average U.S.…
News October 29DoorDash to Acquire Instacart in a Deal Valued at $17B
Key Takeaways DoorDash will acquire Instacart for $65.00 per share in a $17 billion deal, a 26% premium, and plans to keep Instacart’s brand, app and enterprise technology after the…
News October 29Bath & Body Works Debuts First Feel Good Concept Store
Key takeaways Bath & Body Works is using its new Feel Good concept to simplify store navigation, clarify product benefits and make fragrance discovery more intuitive. The concept store blends…
News October 29From Product Research to Fulfillment: How AI Is Simplifying Ecommerce Operations
Artificial intelligence is reshaping the entire retail lifecycle—streamlining everything from customer discovery and automated content creation to predictive inventory and frictionless post-purchase support. By unifying front-end experiences with back-end logistics,…
October 19Holiday Marketing Has a Gen Z Problem
Holiday campaigns start earlier every year. Back-to-school displays now share shelf space with holiday promotions, streaming platforms release gift guides before Halloween, and the seasonal calendar keeps stretching in both…
Executive Viewpoints October 28Simon-Kucher: Households to Cut Holiday Budgets by 5.5%
Key takeaways Simon-Kucher’s survey suggests U.S. households plan to spend less this holiday season, with consumers shopping earlier and leaning harder on deals. Retailers may need to compete on value,…
News October 28The Holiday Shopping Moment Is Seasonal. The Customer Relationship Isn’t.
Retailers spend much of the year preparing for a handful of moments that can make or break a season: Back to School, Black Friday, Cyber Monday, the week before Christmas…
Executive Viewpoints October 27Signup for Webinar Focused on How Leading Brands Keep Peak Season Campaigns on Schedule
Key Takeaways Movado Group cut asset search and retrieval times by 50% with Bynder’s DAM platform, which lets it deliver high-volume collections across owned and licensed watch brands while keeping…
News October 27Building Customer Relationships in the Age of AI: Klaviyo Chief Product Officer Elias Torres
This episode is brought to you by National Retail Federation. Featuring: Elias Torres, Chief Product Officer, Klaviyo AI is quickly becoming a new front door to commerce. Instead of beginning…
Podcasts October 27The Next Interactive Store Won’t Wait To Be Touched
Data, AI and retail media can turn physical stores from static environments into responsive ones— if retailers avoid adding operational complexity For years, the retail industry treated the touchscreen as…
Executive Viewpoints October 26
![[RTP] Gartner Emily](https://www.retailtouchpoints.com/wp-content/uploads/2026/10/RTP-Gartner-Emily-.png)




















