Retail TouchPoints

Latest Posts

Claire’s Taps Former Walmart Exec as New Chief Merchandiser

Claire’s has named Jillian Cueff, a retail veteran with merchandising experience at Macy’s and Walmart, as its new Chief Merchandising Officer (CMO). Last month Claire’s named former Athleta executive Michelle…

News March 3
Michaels has relaunched its loyalty program and is expanding the offering to Canada.

Michaels Revamps Loyalty Program to Fuel the ‘Joy of Creativity and Celebration’

Michaels has reimagined its loyalty program with enhanced benefits and a new 9% rewards tier, and plans to launch the program in Canada for the first time next month. Under…

News March 3
DoorDash is among the first to test a new agentic ordering experience in Google Gemini.

DoorDash, Uber Test Out True Agentic Ordering in Google Gemini

Imagine if your weekly grocery shop was as simple as pressing one button? The word “agentic” has been thrown around a lot this past year, but AI-driven commerce experiences that…

News March 3

7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying

AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases happen. OpenAI’s new assistant can complete an entire purchase without the user…

Executive Viewpoints March 3

Macy’s Marks Milestone Parade and Fireworks Anniversaries with Year-Long Celebrations

The United States isn’t the only entity with a milestone anniversary in 2026: Macy’s iconic Thanksgiving Day Parade turns 100 years young this year, while Macy’s Fourth of July NYC…

News March 2

Floor & Décor Plans 20 New Warehouse Stores in 2026

Coming off a fiscal year when it boosted net sales 5.1% to $4.68 billion, Floor & Decor plans to open 20 new warehouse-style stores in 2026. The retailer opened 19…

News March 2
Online grocer Misfits Market has teamed up with ThredUp for a resale program.

Preloved Fashion Meets ‘Ugly’ Food in ThredUp’s New Partnership with Misfits Market

Customers of mission-driven online grocery retailer Misfits Market can now turn their misfit clothes (that is, items that no longer work for them) into credit for their next grocery haul.…

News March 2

Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026

For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers are increasingly starting to expect every kind of payment option to be…

Executive Viewpoints March 2

From Overstock to Opportunity: How B-Stock Powers Inventory’s Second Life

Featuring: Marcus Shen, CEO, B-Stock  Resale may be having a mainstream moment on the consumer side — but behind the scenes a much larger B2B engine has been quietly evolving…

Podcasts March 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank