Why Retail’s AI Fraud Problem Starts at the Identity Layer
Retail has always attracted fraud, but what’s happening now is different in both scale and sophistication. 69% of…
Executive Viewpoints May 27
Latest In: AI & Machine Learning
From Alexa to ChatGPT: The AI Shopping Race is Rewriting Retail Media
In the last few weeks, Amazon embedded an AI shopping assistant into its search bar, OpenAI launched product…
Executive Viewpoints May 26
AI Commerce Depends on Open, Foundational Location Data
The shift toward autonomous AI shopping agents is accelerating, moving agentic commerce from an experimental concept to an…
Executive Viewpoints May 25
Is Your Data Ready for the Era of AI-Powered Search?
Data requirements for being found by an agentic commerce search go far beyond having the right basic product…
Features May 19
The Invisible Bias Problem in AI Consumer Research
A startup ran the same question through a synthetic panel and a real consumer sample: “What would you…
Executive Viewpoints May 15
Retailers: In Agentic Commerce, Payment Reliability will Determine Who Wins
It’s about to become far more important for merchants to offer consumers appropriate credit as agentic commerce emerges.…
Executive Viewpoints May 14
Convenience vs. Discovery: How AI-Powered Shopping will Impact Brick-and-Mortar Retail
People thinking about the impact of agentic AI in retail focus, quite naturally, on how the digital shopper…
Features May 14
Walmart to Lay Off or Relocate 1,000 Corporate Jobs
Walmart will lay off or relocate up to 1,000 corporate workers, following a reorganization earlier this year of…
News May 13
When the Whole Customer Journey Happens Inside the LLM
In 2026, your best customer might never visit your website. They’ll ask an assistant a question, compare options,…
Executive Viewpoints May 12Top Stories
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