Retailers Will Still Get the Sale. They May Lose Everything Else.
Retailers may still get the click, but they risk losing the customer relationship to AI agents. A new…
News June 25Retailers may still get the click, but they risk losing the customer relationship to AI agents. A new…
News June 25KWI founder and CEO Sam Kliger: "Retail is about people. AI just lets the good ones become great.…
News June 15Experts from Aptos and CI&T say consumer adoption of AI is ahead of the retail industry, and the…
News June 11In the past decade, the retail world has undergone an accelerated digital transformation like no other. While we…
Executive Viewpoints June 5A coalition of nine trade associations sent a letter to Treasury Secretary Scott Bessent and Commerce Secretary Howard…
News June 4The grocery business goes back centuries, founded on a simple agreement between consumers and retailers: reliable access to…
Executive Viewpoints June 4Products fly off the shelves before you know it, and suddenly you’re left wondering how to keep up…
Executive Viewpoints June 3The era of autopilot shopping is ending. For decades, many CPG categories benefited from something close to cruise…
Executive Viewpoints June 2For years, the de minimis exemption served as the silent engine behind the global direct-to-consumer (DTC) explosion. By…
Executive Viewpoints May 29