The Store Associate Isn’t Going Away. AI Is Changing the Job Instead
KWI founder and CEO Sam Kliger: "Retail is about people. AI just lets the good ones become great.…
News June 15
Latest In: AI & Machine Learning
Melissa Minkow and Nikki Baird: AI Is Reshaping the Retail Shopping Journey, but Retailers Are Still Catching Up
Experts from Aptos and CI&T say consumer adoption of AI is ahead of the retail industry, and the…
News June 11
The Silent Computer Vision Revolution in Physical Retail
In the past decade, the retail world has undergone an accelerated digital transformation like no other. While we…
Executive Viewpoints June 5
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Retail Associations Warn of Memory Chip Shortage Due to AI Data Center Expansion
A coalition of nine trade associations sent a letter to Treasury Secretary Scott Bessent and Commerce Secretary Howard…
News June 4
How Grocers Can Overcome Concerns Around Agentic AI and Improve Margins
The grocery business goes back centuries, founded on a simple agreement between consumers and retailers: reliable access to…
Executive Viewpoints June 4
Is Your Social Listening Strategy Feeling a Bit Out of Shape, or is it Ready to Catch the Next Big Wave?
Products fly off the shelves before you know it, and suddenly you’re left wondering how to keep up…
Executive Viewpoints June 3
When Routine Breaks: Why Everyday Grocery Decisions are no Longer Automatic
The era of autopilot shopping is ending. For decades, many CPG categories benefited from something close to cruise…
Executive Viewpoints June 2
The Structural Reset: Navigating the Post-De Minimis Era in DTC Ecommerce
For years, the de minimis exemption served as the silent engine behind the global direct-to-consumer (DTC) explosion. By…
Executive Viewpoints May 29
The Hidden Cost of ‘Nearly Usable’ Data in Retail
I have spent 25 years digitizing the physical world, from barcodes and RFID to automation systems, helping enterprise…
Executive Viewpoints May 28Top Stories
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