Weathering a Potential Retail Data Drought
Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The…
Executive Viewpoints April 27
Latest In: AI & Machine Learning
How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience
Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…
Features April 22
From Checkout to Trust Layer: How Merchants Can Prepare for Agentic Commerce
For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22
3 Key Questions to Ask Before Adopting AI Tools for SMS Marketing
SMS marketing can yield strong results for retailers – and leveraging AI can help power personalized text-message marketing…
Executive Viewpoints April 20
Navigating the Changing Landscape of Crypto ATMs in Retail
Crypto ATMs are a familiar fixture in the 2026 retail landscape. With approximately 40,000 locations operating worldwide, the…
Executive Viewpoints April 17
After Kicking off Shoes, Allbirds Dives into AI Computing Infrastructure
Barely two weeks after selling its intellectual property (IP) to American Exchange Group for $39 million, Allbirds is…
News April 16
The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving
AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…
Features April 16
Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI
Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee —…
News April 15
Future-Proofing Retail Supply Chains: Strategies for Meeting the Demands of Modern Consumers
For years, the retail supply chain has been playing a high-stakes game of catch-up. Faced with unprecedented wage…
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