The Retail TouchPoints Network

Advertisement

How IKEA and Grove Collaborative Help Consumers Act on Their Sustainable Intentions

‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention

Alibaba Exec: Luxury Success in China Requires Targeting, Customer Engagement — and Fun

Why Diversity is a Key Driver for Growing Talent, Product Assortment and Your Customer Base

Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Resource Center

With Brand Language Under a Microscope, AI-Powered Optimization Appeals to Marketers

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

5 Trends Shaping the Future of Ecommerce

7 Surprising Tax Facts That Will Impact Your DTC Strategy

‘Returnuary’ is Coming: Stay Agile on Tax in Preparation

How to Use Data to Enhance the Customer Journey and Mitigate Supply Chain Challenges

Building The Future of The Store: 8 Experts Reveals The and Tactics That Will Drive Success

The 2021 Corporate Social Responsibility Survey

81% of Shoppers Buy In-Store After Discovering Products on Social Media

Inside Holiday 2021: The Top Trends That Shook the Season…and will Drive 2022 Priorities

2021 Omnichannel and Fulfillment Benchmark Survey: Has Ecommerce Acceleration Pushed Retail Closer to the Omnichannel Ideal?

Loyalty, Redefined: 5 Key Actions for Refining, and Optimizing, Customer Acquisition and Retention