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January 1
America’s (and the World’s) Most Valuable Brand: Amazon
U.S. companies dominated the list of the world’s most valuable brands in 2023, comprising seven…
December 19
2023 Omnichannel and Fulfillment Benchmark Report: Retailers’ Toolkits Now Include Media Networks and Marketplaces
In 2023, retailers continued to grapple with the multiple challenges involved in creating a seamless…
September 26
2023 Store Operations Benchmark Survey
Associates are merchants’ closest connection to local communities. They know the ins and outs of…
June 29
2023 Customer Loyalty and Personalization Benchmark Survey: Inflation Hinders Acquisition and Retention Efforts
Over the last three years, retailers’ efforts to acquire and retain loyal (and hopefully high-spending)…
