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Chargebacks Data: Average Disputed Transaction Tops $75
Disputed transactions come to an average of $76 each, and the average cardholder disputes 5.7…
Shoppers are Ready for an Even More Tech-Forward Grocery Experience
Some consumers balked at self-checkout and online grocery shopping when the concepts were first introduced,…
All Wrapped Up: The Top Holiday Trends That will Impact Retail in 2024
The 2023 holiday shopping season has officially wrapped! Join us as we look back and…
2024 Predictions Report: 15 Experts Reveal Top Tech & Trends
For the second year, Retail TouchPoints is bringing together a roundtable of industry experts and…
America’s (and the World’s) Most Valuable Brand: Amazon
U.S. companies dominated the list of the world’s most valuable brands in 2023, comprising seven…
2023 Omnichannel and Fulfillment Benchmark Report: Retailers’ Toolkits Now Include Media Networks and Marketplaces
In 2023, retailers continued to grapple with the multiple challenges involved in creating a seamless…
2023 Store Operations Benchmark Survey
Associates are merchants’ closest connection to local communities. They know the ins and outs of…
2023 Customer Loyalty and Personalization Benchmark Survey: Inflation Hinders Acquisition and Retention Efforts
Over the last three years, retailers’ efforts to acquire and retain loyal (and hopefully high-spending)…
