Resources

Filter by Topics

Filter by Formats

April 19

3 Ways Generative AI is Transforming Brand Experiences 

Retail organizations worldwide are increasingly turning to generative AI to enhance their operations and customer…

RTP_RT450_SR_feat
April 17

Harnessing the Power of Fitting Rooms: Elevating Visual Storytelling and Unified Commerce Experiences

The fitting room has a reputation of being a little sterile at best — and…

April 10

Getting Practical: Generative AI for Your Ecommerce Visuals

This isn’t just another ‘AI is the future’ session; it will be a refreshingly practical…

Personalization pays off but it's sometimes hard for companies to pull off.
April 8

Personalization Challenges Aren’t Unique to Retail

Turns out creating personalized customer experiences is hard for everyone — media, entertainment and telecom…

Grocery trends from 84.51
March 18

Grocery Shoppers Seeking More Engaging Experiences, Holistic Health Offerings

New technology as well as personal and societal concerns are driving shifts in customers’ approach…

Review fraud isn't just an annoyance. It also can have a significant impact on brand perception and bottom-line results. Here's how retailers and tech players are tackling it.
February 22

Why Brands and Big Tech are Tackling Review Fraud

Checking out reviews for products and services has become an integral step in many consumers’…

February 19

Data Breaches Cost 40% Less for Companies with AI-Enabled Cybersecurity

AI has been going through a major growth spurt in recent years, and cybersecurity is…

feat
February 8

More Product Videos, Less Effort, Faster Websites. Yes, You Can Have It All.

In e-commerce, videos are a conversion-boosting game-changer; however, delivering high-performing videos at scale isn’t easy.…

February 5

Chargebacks Data: Average Disputed Transaction Tops $75

Disputed transactions come to an average of $76 each, and the average cardholder disputes 5.7…

2024 Grocery Shopping Experiences infographic from 84.51.
January 29

Shoppers are Ready for an Even More Tech-Forward Grocery Experience

Some consumers balked at self-checkout and online grocery shopping when the concepts were first introduced,…

salesforce_web_0124
January 4

All Wrapped Up: The Top Holiday Trends That will Impact Retail in 2024

The 2023 holiday shopping season has officially wrapped! Join us as we look back and…

January 3

2024 Predictions Report: 15 Experts Reveal Top Tech & Trends

For the second year, Retail TouchPoints is bringing together a roundtable of industry experts and…

Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank