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2025 Retail Trends & Predictions: Solving the New Value Equation
As consumers navigated economic uncertainty in 2024, their priorities and expectations evolved to center on…
Online Search Drove Sales During Thanksgiving Weekend
Technological advancements in natural language detection and keyword matching are driving consumers to use search…
Making Connected TV an (Even More) Meaningful Part of the Advertising Mix
As connected TV (CTV)rapidly becomes the dominant method for consuming television, it also has become the…
Modern Retail Operations: Delivering Connected Customer & Employee Experiences
Today’s consumers expect natural, seamless, and personalized experiences across every touch point. To meet these…
2024 Resale Trends: Stanley Tumbler-mania, Asics and Puma on the Rise
Resale marketplace StockX has become consumers’ go-to for sought-after products that they had originally missed…
Where Does Gen Z Search for Beauty (Products)? TikTok, of Course.
Three out of five Gen Zers search for beauty product information on TikTok, while long-time…
Unlock the Power of TV Streaming to Drive New Customers
U.S. consumers have a serious streaming habit; 99% of U.S. households subscribe to one or…
Rethinking Returns: How to Tackle the Inevitable
Returns are, unfortunately, a fact of retail life, particularly in the age of ecommerce. The…
Gen Z Set to Lead the Shopping Charge this Holiday Season
Gen Z shoppers are 2X more likely to buy holiday gifts this season compared to…
The State of B2B Ecommerce: How Investments in CX and AI Are Driving Sector Growth
The B2B buying journey has historically been high-touch and highly complex. But the ease and…
90% of Consumers will Repurchase Following a Positive Delivery Experience
Everyone knows delivery is a complex (not to mention costly) proposition, but getting it right…
2024 Store Ops Survey: How Retailers Are Doing More with Less
The pressure on associates is mounting: 51% of retailers say managing and preventing theft is…
