Store Operations

Reports: Alibaba Lays Off 10,000 as New Lockdowns Dampen Chinese Recovery

Ecommerce juggernaut Alibaba isn’t immune to the economic forces weighing down other retailers, particularly as new lockdowns in mainland China dampen hopes…

Torrid Continues Building Out Executive Team With New COO/CFO and CTO Hires

Plus size retailer Torrid has named Tim Martin to the role of COO and CFO, effective September 12, 2022. The retailer also…

How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s nothing worse than a…

American Dream Misses $8.8 Million Loan Payment

New Jersey mall and entertainment complex American Dream has failed to make an interest payment on municipal loans sold to help finance…

How Spotify Helped Abercrombie & Fitch Drive True Digital Transformation

Digital transformation is on pretty much every retailer’s to-do list these days. If it wasn’t deemed a priority before the pandemic, it…

Reports: Walmart Reportedly Lays Off 200 Corporate Executives to Position Itself for the Future

Walmart reportedly is laying off some corporate employees to “better position the company for a strong future,” according media reports. Walmart did…

OSHA Fines Dollar Tree $1.2M for Latest Safety Violations in 2 Ohio Stores

Discount retailer Dollar Tree has been slapped with $1.2 million in fines by the U.S. Department of Labor’s Occupational Safety and Health…

Foot Locker Details $54M Investment in Educational and Economic Opportunities for Blacks

Beginning with the June 2020 launch of its Leading Education & Economic Development (LEED) Initiative through January 2022, Foot Locker has invested…

CNBC: Workers United Asks Starbucks to Extend Planned Benefits to Unionized Workers

Unionized Starbucks cafés are reportedly asking the coffee giant to extend planned benefits, including pay raises, to all stores without going through…

Roe Reversal Creates Thorny Path for Retailers Supporting Employee Reproductive Choice

Backing reproductive choice for employees became a much more difficult proposition for retailers, which could face prosecution in some jurisdictions following the…

Reports: Massachusetts Trader Joe’s Store Unionizes; Two More Still Pursuing Elections

Associates at the Hadley, Mass. Trader Joe’s have reportedly become the first workers in the chain to unionize, according to CNBC, The…

How Victoria’s Secret Chile Leveraged Click-and-Collect to Boost Incremental Sales 20%

Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while…

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

Starting Off on the Right Foot: 5 Keys to a Seamless Appointment Scheduling Processes

3 Innovative Video Experiences to Drive Your Retail Advertising Strategy

Intelligent Inventory Optimization THE NEW DILIGENCE AGAINST SUPPLY CHAIN DISRUPTION

The New Marketing Playbook: Tips for CMO Success in a Post-Cookie, Purpose-Focused World

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