Economic uncertainty and changing consumer behaviors are exposing a complicated reality. For retailers, it’s never been more important to deliver excellent customer…
Slow site? Bad navigation? Irrelevant search? Shoppers’ patience — and brand loyalties — are at rock bottom while expectations are soaring.  In this…
Customer information has long been the lifeblood of retail, with shopper needs, preferences and behaviors driving product offerings and marketing campaigns since…
Spreadsheets are familiar tools that help brands and retailers stay organized as companies are launched and products are first brought to market….

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