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Retail Remix
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Retail Remix Podcast

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Latest Episodes

Episode 233
Featuring: Marci Zaroff, Author and Founder & CEO, ECOfashion Corp
Marci Zaroff coined the term “ECOfashion” in 1995 and has spent decades driving meaningful conversations and tangible change in the fashion industry. Nearly three decades later, she is reflecting on the market’s evolution and the work that still needs to be done.   During this episode of Retail Remix, Marci…
Episode 232
Featuring: Brandon Rael, Director and Consult Partner, Kyndryl
Brandon Rael has decades of retail industry experience. As a member of RetailWire’s BrainTrust, a Rethink Retail Top Industry Influencer, and part of Kynryl’s consulting team, his daily focus is keeping pace with the new trends driving the retail industry forward.   So who would be a better person than…
Episode 231
Featuring: Aimee Dudum Colorado, Co-founder, Chief Merchandising and Marketing Officer, VICI
VICI was founded in 2012, when women were looking for trendy, high-quality fashions on a relatively new platform called Instagram, but were extra wary of their spending. With consumers now in a very similar headspace, it is an optimal time for Co-founder and Chief Merchandising and Marketing Officer Aimee…
Episode 230
Featuring: Allen Warch, VP, Food & Fresh Merchandising, Dollar General | Jenny Maloney, Global-Americas Strategic Accounts Manager, Bayer
 To identify new collaborative opportunities, retailers should focus on their distinct business values and how they translate into serving specific customers and communities. That is how Dollar General was able to turn its commitment to supporting households into a successful multi-year partnership with Bayer.   For this special episode of…
Episode 229
Featuring: Kristina Duncan, Creative Executive, American Girl Ted Galperin, Partner & Design Director – Retail, Mythology
If you want to create store experiences that are not only engaging, but truly immersive, storytelling should be your central design strategy.   American Girl is one brand that has taken storytelling to the next level, creating realms where imaginations flourish and brand narratives are celebrated. For this episode of…
Episode 228
Featuring: Rachel Frederick, VP & GM of Digital Business, Sur La Table
 Rachel Frederick oversees various aspects of Sur La Table’s digital business, from digital marketing to the brand’s direct-to-consumer ecommerce site, fraud prevention and even fulfillment offerings.   To ensure Sur La Table creates experiences that meet and exceed customer expectations, Rachel and her team rely heavily on customer data. During…
Episode 227
Featuring: Sharon Gee, SVP, GM of Omnichannel at BigCommerce and SVP of Sales and Partnerships at Feedonomics
Merchants of all sizes and across categories have heard the call: to survive in an era of heightened expectations, they must empower consumers to buy anytime, anywhere and in any way they want. And oh yeah, they have to get those products to customers’ doorsteps faster.   Companies like Feedonomics…
Episode 226
Featuring: Yuriy Boykiv, CEO, Front Row
The beauty and wellness industries are brimming with new trends and growth opportunities. Yuriy Boykiv and his team at Front Row are focused on helping brands in these dynamic markets adapt, innovate and drive growth.   During this episode of Retail Remix, Yuriy outlines:   Ramping up your holiday plans?…
Episode 225
Featuring: Rachel Krupa, Founder, The Goods Mart
Bodegas are a fixture in local communities and large cities alike. Rachel Krupa has her own fond memories of local corner stores, which is why she’s leveraging her deep CPG experience to reimagine and elevate the experience.   During this episode of Retail Remix, Rachel provides insight into why she…
Episode 224
Featuring: Caitlin McKnight, Head of Industry – Retail, Roku | Katie Vogt, Head of Client Success at Walgreens Advertising Group, Walgreens
The streaming era isn’t just giving households one-click access to a seemingly endless supply of content; it’s enabling brands and retailers to deliver relevant and impactful advertising to target consumers, making media moments shoppable.   Walgreens Advertising Group is capitalizing on this opportunity by testing new connected TV (CTV) advertising…
Episode 223
Featuring: Gabriella Herrera Senior Brand Content Manager, Nestle Purina Europe | Andrew Hovells, Strategy Director, Live & Breathe
Consumers want to make more thoughtful decisions about what and how they buy. They don’t want to just minimize their environmental impact, though. They also want to purchase high-quality goods that are good for them and the individuals they love. Yes, that even includes their pets.   During this episode…
Episode 222
Featuring: Nicki Gitlin, Founder, Dang
Have you ever walked into such a beautiful store, you couldn’t mutter another word other than, “dang”? Well, that was Nicki Gitlin’s inspiration when the time came to name her design and architecture business.  With years of hands-on experience, including a stint at Theory when she designed stores worldwide,…

New episodes released weekly on Monday mornings.

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