Latest News & Articles - Retail TouchPoints

UPDATE: Whole Foods to Open 2 New Small-Format Daily Shops in NYC This Spring

[Update as of April 24, 2025] Whole Foods Market has announced the opening dates for two new Daily shops, the grocer’s new…

UPDATE: Tractor Supply Breaks Ground on Idaho DC Scheduled to Open by Early 2027

[Update as of April 24, 2025] Tractor Supply has broken ground on its 11th distribution center (DC), an 865,000-square-foot facility in Nampa,…

Exclusive: Inside Grubhub’s First Year in Commerce Media and a Peek at What’s in Store

Last year, meal delivery platform Grubhub entered the increasingly crowded commerce media arena with the debut of Grubhub Ads, developed in partnership…

Cutting Through the Noise: How Store Leaders can Simplify Operations in an Era of Data Overload

It’s been a busy quarter of retail shows. Kicking off with NRF and CES and ending with Shoptalk and the Retail Technology…

Google Calls Off Cookie-Crumbling Efforts Amid Shifts in Privacy Landscape, Antitrust Trial

Since 2019, Google has been working on plans to eliminate, or at least minimize, the use of digital tracking cookies on its…

Shein, Temu Pull Back on Ad Spend, Plan to Raise U.S. Prices Amid China Trade War

Chinese-based discount retailers Shein and Temu are being forced to take drastic measures as they are doubly impacted by President Trump’s ongoing…

Walgreens to Pay up to $350 Million to Settle DOJ Opioid Lawsuit

Walgreens will pay $300 million to settle a U.S. Department of Justice civil suit, filed in January 2025, that had accused the…

Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the same time, a rigid…

URW Aims to Turn its Malls into ‘Dynamic Platforms for Brand Storytelling’ with Launch of U.S. Media Network

Shopping center operator Unibail-Rodamco-Westfield (URW) is expanding its in-house media and experiential division, Westfield Rise, to the U.S. First established in 2022 in…

Zales Tests Store of the Future as it Seeks to Make Fine Jewelry an Everyday Accessory

Zales has taken a playful approach in its latest campaign, “Own It,” as it seeks to take fine jewelry out of the…

Uniqlo, DXL, Babylist and More Turn to Resale, Recycling to Celebrate Earth Month

[Editor’s Note: This story was updated on Earth Day, April 22, to include more sustainability initiatives from brands including Anthropologie, Trove and…

Walmart Tests Experiential ‘Beauty Bars’ in 40 Stores; Amazon Beauty Event Returns

Seeking to compete with high-touch beauty retailers like Sephora and an expanded assortment at rival Target, Walmart will pilot Beauty Bars in…

How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact

Nestled in a back parking lot of the industrial waterfront that lines Brooklyn’s Gowanus Canal is an absolutely fantastic thrift store of…

Retail Media 2.0: How RMNs Can Compete Like Media Giants

It’s 2025, and retail media isn’t just growing – it’s exploding. With double-digit growth projected this year, brands are doubling down on…

Tractor Supply Launches Service to Streamline Pet Prescriptions

Tractor Supply has launched Tractor Supply Rx in a bid to enhance convenience for customers ordering pet and animal medications, with features…

Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes

Among the many tough jobs in a distribution center, unloading boxes from a trailer is one of the toughest. “There’s a higher…

Good for the Planet, Good for Your Wallet Wins in Digital Retail

In the past year, one winning pattern with the Similarweb Digital 100 fastest-growing digital businesses was sustainability. Appealing to consumer interest in…

Mattress Firm Adopts AI-Powered Inventory, Forecasting and Supply Chain Solution

Mattress Firm has selected Invent.ai to provide AI-driven inventory solutions for demand forecasting, store and DC replenishment and merchandise financial planning (MFP)….

Franchise Group Sells Vitamin Shoppe to Private Equity Firms

The Vitamin Shoppe has been sold to Kingswood Capital Management and Performance Investment Partners in a deal that Bloomberg Law has valued…

Ecommerce’s Secret Weapon: WhatsApp Tackles Failed Deliveries Head-On

There’s an unspoken rule in ecommerce: you can get everything else right, but if you fail to deliver, you’ve failed the customer….

Walmart Leverages Geospatial Tech to Expand Delivery to 12 Million New Households

Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal…

Michaels Expands Party Assortment, Enhances In-Store Event Offerings

Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply…

Toys ‘R’ Us Partners with Ripley for South America Debut

Toys ‘R’ Us, which already has established brick-and-mortar presences in Mexico, Central America and the Caribbean, is venturing even further south for…

WHY Brands Creative Exec: ‘Innovation is truly ingrained in our DNA’

Everyone says they support innovation, but at too many companies, that support doesn’t go much beyond mission statements and public relations. Organizations…

Retail News & Insights