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Your Customers Don’t Think in Channels—and Neither Should Your Marketing Team

Consumers do not think in channels. They do not categorize a promotional email as “digital” and a catalog…

Executive Viewpoints November 13
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Gopuff Launches Weekly Pokémon Trading Card Drops, Delivered in Minutes

Gopuff Offers Weekly Pokémon Trading Card Drops, Delivered in Minutes

Key Takeaways Gopuff will drop Pokémon Trading Card Game products every Friday at 3 p.m. ET for six…

News November 13
Adam Ortman Adobe AI shopping bnpl buy now pay later consumer price index consumer psychology Deloitte e-commerce holiday promotions holiday shopping holiday spending inflation Kinetic319 manufactured urgency price comparison reference pricing retail marketing scarcity marketing value perception

The Psychology of Holiday Spending in an Uncertain Economy

Every holiday season, retailers collectively try to answer one question: how much are consumers willing to spend? This…

Executive Viewpoints November 12
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agency management brand governance Bynder content operations digital asset management licensed brands movado group peak season retail marketing webinars

Movado, Bynder Webinar Focuses on Where Peak Season Content Operations Stall

Key Takeaways Retailers managing multiple brands can reduce peak-season delays by standardizing asset requirements, streamlining approvals and identifying…

News November 12
agentic commerce AI shopping agents AI traffic Ben Hussey Black Friday chatgpt Google holiday shopping inventory data inventory management Katana machine-readable inventory multichannel inventory peak season product feeds real-time inventory reorder points repeat stockouts safety stock stockouts
Ben Hussey Your Inventory Data May Cost Brands The Holiday's Best Customers

Your Inventory Data May Cost Brands The Holiday’s Best Customers

Retailers are moving fast to make their catalogs agent-ready this holiday season. They’re feeding product data into ChatGPT,…

Executive Viewpoints November 12
agentic AI ai AI shopping brand discovery competitive intelligence Digital Commerce enterprise marketing generative AI retail media search marketing
OptimizeGEO Unveils Integrated Demand Engine

OptimizeGEO Unveils Integrated Demand Engine

Key Takeaways OptimizeGEO’s research shows brands are losing visibility on the emerging AI shelf as editorial sources and…

News November 11
Afresh Built-On Partner Program data governance data silos Databricks Delta Sharing food waste reduction fresh food grocery AI grocery technology inventory accuracy Kristina Kemmer OpenSharing production planning store ordering
Afresh joins Databricks Grocery AI

Afresh joins Databricks Built-On Partner Program to Connect Data with Grocery AI

Key Takeaways Afresh has joined the Databricks Built-On Partner Program to turn retailers’ governed enterprise data into AI-powered…

News November 11
agentic commerce ai AI concierge AI shopping agents artificial intelligence BHN blackhawk network branded payments customer experience data analytics digital gifting gift cards payments personalized gifting stored value
Red Envelope With Christmas Gift Box Greeting Card. AI Generated Image.

AI’s Impact on the Retail Gift Card Industry

Key Takeaways By 2030, 42% of payments leaders surveyed expect an AI concierge to recommend, select and send…

News November 11
agentic AI Agentic Consumer Report AI agents AI-to-AI interactions Capacity consumer trust contact centers customer experience customer service CX strategy David Karandish escalation gen z large language models Millennials personal AI tools support automation
One in Three Consumers Have Used AI Agents for Customer Service

One in Three Consumers Have Used AI Agents for Customer Service

Key Takeaways Capacity’s Agentic Consumer Report finds that 35% of consumers have used an AI agent to handle…

News November 10
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