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What Google Analytics 4 Means for Your Ecommerce Site

Earlier this spring, Google announced that its flagship analytics platform, Google Analytics, will be transitioning from Universal Analytics (UA) to Google Analytics…

See Wee Homes Opens Interior Décor Boutique to Support Charleston Community

Real estate firm See Wee Homes has launched a home décor boutique storefront at a new realty location in North Charleston, S.C….

Kohl’s Ends Sales Talks With FRG, Citing Uncertain Retail and Financial Environment

Kohl’s is off the sales block following the end of talks with Franchise Group (FRG), which has been the highest bidder for…

Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. His…

Wayfair Participates in Autonomous Trucking Pilot Along Dallas-Houston Corridor

Home furnishings retailer Wayfair will be part of a six-week autonomous delivery pilot this July and August along the I-45 corridor between…

Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a…

Impulse: How Brands Can Enable Casual Commerce in Digital

Digital marketers today love to talk about the customer journey. While badly overused, this term conceals a hidden truth: journeys take a…

How to Organize Your Data to Reach Your Personalization Goals

Data has become something of a holy grail for modern marketers, offering insights that not only help businesses better attract and retain…

Bed Bath & Beyond Promotes Two Executives to Top Finance Positions

One day after announcing the departure of CEO Mark Tritton, Bed Bath & Beyond has named Laura Crossen as its new SVP…

Rakuten Advertising Enhances Influencer Management With Mavrck Partnership

Rakuten Advertising has entered into a partnership with influencer marketing platform Mavrck that will expand Rakuten’s influencer offerings and provide program oversight,…

H-E-B Edges Out Amazon, Walmart as Americans’ Favorite Online Grocer

H-E-B narrowly defeated second-place Amazon and third-place Amazon Fresh as the top-ranked ecommerce grocer in the U.S., according to dunnhumby’s inaugural Ecommerce…

H&M, Google Cloud Partner to Draw on Store, Online, Brand and Supplier Data to Boost CX

H&M will work with Google Cloud’s computing services to improve its customer experience and supply chain capabilities, by leveraging data analytics and…

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

At a time when the maxim “the only constant is change” seems truer than ever, retailers and brands are keenly aware of…

Amazon to Share Shopper Insights from its Grocery Stores with Brands

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and…

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Just how much do people value a high-quality customer experience (CX) nowadays? According to research by PWC, consumers are willing to pay…

Opterus Updates its Platform for Greater Control Over Task Management

Cloud communications and task management solution provider Opterus has launched OPSCENTER 22.1, an updated version of its task management solution aimed at…

Hugo Boss to Roll Out RFID Solution Chainwide

Seeking to improve merchandise availability and supply chain visibility, Hugo Boss will deploy the Nedap iD Cloud platform chainwide. The premium apparel…

Interior Design Platform Mercato Place Affords Greener Sampling Process

Making the interior design sampling process more sustainable and simple, Mercato Place has introduced an online library that allows interiors professionals to…

Pinterest Names Google’s Bill Ready CEO, Underscoring Platform’s Commerce Ambitions

Pinterest Co-founder, CEO and President Ben Silbermann is stepping down after 12 years at the helm, and online commerce expert Bill Ready…

Bed Bath & Beyond CEO Exits as Q1 Sales Drop 25%

Challenges continue for home retailer Bed Bath & Beyond. CEO and board member Mark Tritton is leaving, a move that coincided with…

Dollar Tree Clears Out C-Suite With 5 Departures

Leadership shakeups continue at Dollar Tree with the departure of five C-level executives just months after its Board was “reconstituted.” COO Thomas O’Boyle,…

Inflation Pressure Tests Customer Loyalty, Spotlights Price

American consumers are right to feel like they can’t catch a break right now. Just as people were eagerly starting to put…

How to Design Your Retail Space With Security in Mind

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses…

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

It’s been 30 years since Seth Weisser and Gerard Maione opened their vintage boutique, What Goes Around Comes Around (WGACA) during the…

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