Webinars

New Benchmark Study Reveals Key Capabilities of Retail Leaders

What makes a retailer a true leader in the field? A new Benchmark Study from Manhattan of 124 retailers across 11 verticals,…

What Retailers Told Us About Their New Approach to CTV Advertising

More than ever, retail marketers are leveraging Connected TV (CTV) to deliver high-impact messaging that’s fully targetable to their current and prospective…

Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture

After years of wearing the technological shackles of a monolithic stack and an outdated dynamic media solution, Neiman Marcus began its journey…

5 Trends Shaping Retail Strategy and Execution in 2023

Brands and retailers are navigating numerous internal and external pressures that are changing the way they do business. In this webinar, we’ll…

All Wrapped Up: Inside the 2022 Holiday Trends That Will Impact Retail in 2023

From rising prices, shrinking margins and looming economic uncertainty, 2022 was filled with challenges for consumers and retailers alike. Join us as…

A New Year’s Resolution You Should Actually Keep: Fine-Tune Your CX in 2023

Customer experience (CX) should be top-of-mind at all times, but it undoubtedly was neglected as the industry dealt with multiple disruptions (inflation,…

Supply Chain is the New Battleground: Why Retailers Need Reinforcements

The pandemic and subsequent global challenges have focused consumers, retailers and suppliers on the importance of supply chains: what they are, how…

Redefining the Frontline Experience: New Data Reveals the Secret to Weathering Retail’s Perfect Storm

There are many things that store operations leaders and managers can’t control: economic volatility and supply chain constraints being two of them….

Starting Off on the Right Foot: 5 Keys to a Seamless Appointment Scheduling Processes

As one of the first points of consumer interaction, appointment scheduling can be the ‘tip of the spear’ of customer engagement. Offering…

3 Innovative Video Experiences to Drive Your Retail Advertising Strategy

You know it, we know it, but it’s well worth repeating: retail has made a monumental shift over the last two years….

New Data: Must-Have Benchmarks to Guide Your Omnichannel Strategy

The 2022 Omnichannel Retail Index (ORI), an annual benchmarking study of retailers now in its 7th year, uncovers how leading U.S. brands…

Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Marketers operate in an environment that is being constantly disrupted. The impact of empowered consumers, evolving technology, and intense competition is forcing…

Join 5,000+ attendees for an immersive experience where you can get inspired by retail’s most innovative minds and see their big ideas in action. Use code RICE25P04 to save up to $500 on your pass!