Digital Commerce

Athleta Moves Further into Resale, Off-Price

Gap, Inc.’s Athleta brand has teamed up with ThredUP and Shop Premium Outlets to pilot a new resale program and expand further…

Macy’s Online Marketplace Has Arrived

A little less than year after first announcing its plans, Macy’s has joined the ranks of other major retailers such as Walmart…

How Rising AR Adoption is Driving Snap’s Commerce Strategy

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that…

Walmart Introduces ‘No Concerns’ Returns Including Home Pickup for Walmart+ Members

Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. Beginning in Oct….

Amazon Announces Prime Day Part Two, Set for Oct. 11-12

After months of rumors, Amazon has official announced that it will host a second Prime sales event this fall. Aimed at helping…

Live Selling: the Solution for Deepening Consumer Relationships in a Rapidly Evolving Retail Landscape

Brick-and-mortar retailers have historically built deep relationships with customers locally, on a one-to-one basis. Though they’ve seen success, relationships built solely on…

Amazon’s Counterintuitive Next Big Move — Helping Brands Sell Off Amazon

With 2 million third-party sellers accounting for more than half of its retail revenue, Amazon’s relationship with the businesses that sell on…

Ralph Lauren to Open 250 Stores Over the Next Three Years

At its Sept. 19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally….

Alibaba Leverages the Metaverse to Offer ‘Multi-Dimensional Interactions’ to Luxury Customers

With China set to become the world’s largest luxury market by 2025, Alibaba is intent on building out the immersive digital experience…

Walmart Expands Retail Media Offering with Social, Livestreaming Integrations

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok, Snap, Roku and livestreaming…

#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX

Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand beat out shoppers’ inflation-driven…