How AI Assistants Are Changing Product Discovery and Becoming the New Shopping Aisle
AI isn’t just rapidly transforming how people work. It’s also changing how people shop. In the not-so-distant past,…
Executive Viewpoints October 20
Latest In: Digital Commerce
Deloitte: Holiday Spending to Rise 4% as Gen Z and Millennials Drive Gains
Key takeaways Shoppers expect to spend an average of $1,654 this holiday season, up 4% from 2025, with…
News October 19
Why ‘Free Returns’ Broke U.S.DTC and What to Do About It Before Q4
The story is repeating across U.S. retail. Sub-scale DTC brands closing. Established DTC names cutting staff. Category leaders…
Executive Viewpoints October 19
Holiday Shoppers Started Earlier, Planning to Spend More: Yahoo
Key Takeaways Nearly a quarter (24%) of U.S. consumers started holiday shopping during the summer, up from 13%…
News October 13
Ruggable’s Chief Marketing and Creative Officer on the Brand’s Design-Led Reset
Lauren Sherman-Kaoud discusses the washable rug company's new campaign, shifting consumer expectations and why distribution growth isn't the…
Features September 28
Digital Accessibility: How Online Retailers Can Capture Holiday Revenue and Stay Ahead of Risk Simultaneously
In today’s AI-first world, online consumers are sure to encounter AI-powered experiences as they shop. The opportunity for…
Executive Viewpoints September 24
Costco and Uber Eats Partnership Expands to 47 States
Costco expanded its delivery partnership with Uber Eats to 47 states, up from 17, making nearly 600 warehouses…
News September 16
Chewy Builds Loyalty Amid Pet Market Pressure
Instead of banking on an industry turnaround, Chewy is deepening its customer relationships through Autoship and the Chewy+…
News September 9
JCPenney Applies Holiday ’25 Lessons to Back-to-School Reddit Campaign
"Consumers increasingly look to conversations and community-driven content when making purchase decisions, so we need to earn attention…
Features August 31Top Stories
Latest Podcasts
Latest Resources
