Omnichannel Alignment

Athleta Moves Further into Resale, Off-Price

Gap, Inc.’s Athleta brand has teamed up with ThredUP and Shop Premium Outlets to pilot a new resale program and expand further…

Macy’s Online Marketplace Has Arrived

A little less than year after first announcing its plans, Macy’s has joined the ranks of other major retailers such as Walmart…

Amazon’s Counterintuitive Next Big Move — Helping Brands Sell Off Amazon

With 2 million third-party sellers accounting for more than half of its retail revenue, Amazon’s relationship with the businesses that sell on…

Ralph Lauren to Open 250 Stores Over the Next Three Years

At its Sept. 19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally….

Sam’s Club Adds Design Studio to Foster Cross-Functional Collaboration

Sam’s Club will develop a design studio at its Bentonville, Ark. headquarters to support design thinking for all employees, with a focus…

Lowe’s Introduces Interactive ‘Digital Twin’ to Align With 3D Product Catalog

Home improvement retailer Lowe’s has unveiled its interactive retail digital twin in two stores and will open its virtual 3D product catalog…

#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX

Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand beat out shoppers’ inflation-driven…

What’s Driving Skincare Brand Bubble’s Explosive Growth? Its Community of Gen Zers

It’s easy to understand why the skincare market exploded during the pandemic. Working from home and sheltered in place, consumers focused less…

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While some brands claim to…

How Calpak’s Test-and-Learn Approach is Helping the Travel Brand Conquer Livestreaming

[Editor’s Note: For a deeper dive into the current state of livestream shopping in the U.S., check out this recent feature] When…

Walmart Introduces New Search, Styling and Spanish-Language Enhancements for Online Shopping

Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling…

DTC Brand Aims to Make Furniture Shopping ‘Easy Like Sunday Morning’

Anyone who has purchased furniture for their office, apartment or home would agree it can be a long, arduous process. Once you’ve…

Omnichannel Alignment

Athleta Moves Further into Resale, Off-Price

Macy’s Online Marketplace Has Arrived

Amazon’s Counterintuitive Next Big Move — Helping Brands Sell Off Amazon

Ralph Lauren to Open 250 Stores Over the Next Three Years

Sam’s Club Adds Design Studio to Foster Cross-Functional Collaboration

Lowe’s Introduces Interactive ‘Digital Twin’ to Align With 3D Product Catalog

#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX

What’s Driving Skincare Brand Bubble’s Explosive Growth? Its Community of Gen Zers

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

How Calpak’s Test-and-Learn Approach is Helping the Travel Brand Conquer Livestreaming

Walmart Introduces New Search, Styling and Spanish-Language Enhancements for Online Shopping

DTC Brand Aims to Make Furniture Shopping ‘Easy Like Sunday Morning’

How Retailers Are Embracing Tech to Tackle Staffing Shortages

55% of Consumers to Alter Holiday Spending as Recession Concerns Loom

5 Ways Brands Are Embracing the Metaverse Moment

2022 Holiday Trends Guide: What Shoppers Will Buy This Holiday Season

6 Steps to Ecommerce Site Search That Converts

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