Customer Experience

Shopify Adds Google’s AI-Powered Search and Discovery Tools

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on…

Snap Offers its AR Tech to Retailers with new White-Label SaaS Solution

Snap is known for its innovative use of augmented reality (AR), but that tech has been relegated to its social platform Snapchat…

Prada Expands Relationship with Adobe to Deepen Omnichannel Personalization Capabilities

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail…

How Babylist Plans to Succeed Where Other Baby Retailers have Failed

[Dive even deeper into Babylist’s content- and community-driven business strategy in this episode of the Retail Remix podcast with CEO Natalie Gordon.]…

Brands Pop into the Surreal as 3D Billboards Surge

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is…

REI Names New Chief People Officer, Promotes Merchandising and Private Label Execs

REI has hired Apple Musni as its new Chief People Officer, effective March 20, and promoted two executives to leadership positions: Chris…

Surprise! Party City Launches DoorDash Delivery Partnership

Party City has teamed up with DoorDash to offer on-demand delivery of party supplies from the retailer’s 700+ stores. Products including costumes,…

Grove Collaborative Launches Health and Wellness Hub

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and…

Ready, Set, Charge: Retailers Plugging into Wireless Charging

As technology innovation continues to advance, retailers are ever on the lookout for easier, faster, and more convenient ways to streamline and…

Efficiency and Engagement: The Great Balancing Act of Workforce Tech

71% of business leaders worry that their workforce tech investments will focus more on operations than employee engagement. Forrester research reveals how…