Customer Experience

How Rising AR Adoption is Driving Snap’s Commerce Strategy

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that…

Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new, elongated holiday shopping season,…

Walmart Introduces ‘No Concerns’ Returns Including Home Pickup for Walmart+ Members

Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. Beginning in Oct….

How Eyebuydirect Doubled Sales Since the Pandemic, Thanks to Both Technology and Trend-Watching

Eyebuydirect has focused on expansion during a period when many retailers are scaling back operations, including nearly doubling its SKU count from…

Alibaba Leverages the Metaverse to Offer ‘Multi-Dimensional Interactions’ to Luxury Customers

With China set to become the world’s largest luxury market by 2025, Alibaba is intent on building out the immersive digital experience…

Is Localization the Key to Increased Sales?

The past few years have had an incredible impact on in-store shopping. Many brands were forced to shut their doors and expedite…

Capitalizing on the Retailtainment Opportunity: Tips and Lessons From a Design Strategist

Consumers’ appetite for immersive experiences has only grown larger in the wake of the pandemic, which means brands and retailers are rethinking…

Walmart Expands Retail Media Offering with Social, Livestreaming Integrations

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok, Snap, Roku and livestreaming…

Compact Cashierless Technology Boosts Sales at Sports Stadiums

More than nine locations at NFL venues, including Las Vegas’ Allegiant Stadium and Nissan Stadium in Nashville, Tenn., have incorporated cashierless technology…

What’s Driving Skincare Brand Bubble’s Explosive Growth? Its Community of Gen Zers

It’s easy to understand why the skincare market exploded during the pandemic. Working from home and sheltered in place, consumers focused less…

Terez Opens First Physical Store in NYC With Joy-Inspired Space

Women and children’s fashion brand Terez made its brick-and-mortar debut on Sept. 16, 2022 with its first physical store, located on Manhattan’s…

When 62% of Shoppers Expect Their Cost of Living to Increase, Retailers Must Focus on Value and Experiences

Inflation fears are lingering as retailers approach the holiday season, with 79% of consumers saying their finances are a concern and 62%…

Customer Experience

How Rising AR Adoption is Driving Snap’s Commerce Strategy

Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

Walmart Introduces ‘No Concerns’ Returns Including Home Pickup for Walmart+ Members

How Eyebuydirect Doubled Sales Since the Pandemic, Thanks to Both Technology and Trend-Watching

Alibaba Leverages the Metaverse to Offer ‘Multi-Dimensional Interactions’ to Luxury Customers

Is Localization the Key to Increased Sales?

Capitalizing on the Retailtainment Opportunity: Tips and Lessons From a Design Strategist

Walmart Expands Retail Media Offering with Social, Livestreaming Integrations

Compact Cashierless Technology Boosts Sales at Sports Stadiums

What’s Driving Skincare Brand Bubble’s Explosive Growth? Its Community of Gen Zers

Terez Opens First Physical Store in NYC With Joy-Inspired Space

When 62% of Shoppers Expect Their Cost of Living to Increase, Retailers Must Focus on Value and Experiences

How Retailers Are Embracing Tech to Tackle Staffing Shortages

55% of Consumers to Alter Holiday Spending as Recession Concerns Loom

5 Ways Brands Are Embracing the Metaverse Moment

2022 Holiday Trends Guide: What Shoppers Will Buy This Holiday Season

6 Steps to Ecommerce Site Search That Converts

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