Customer Experience

Washington, D.C. AG Sues Amazon for Secretly Excluding Prime Delivery to High-Crime Zip Codes

Brian Schwalb, Attorney General for the District of Columbia, has filed a lawsuit accusing Amazon of failing to provide its advertised fastest…

Why Lovesac’s Founder Thinks Making ‘Stuff that Sustains’ is the True Key to Sustainability

The origin story of furniture brand Lovesac is one of those great “started in the parents’ garage” sagas full of ingenuity, passion…

Turn Your Store Associates into Superheroes with These Four POS Capabilities

If you stop to think about it, we must be a little crazy to expect so many things from store associates today….

DoorDash Adds Five Below, David’s Bridal to Retailer Portfolio

DoorDash will offer on-demand delivery from Five Below, David’s Bridal and Sports Basement just in time for holiday shopping. The platform has…

Walmart Pilots Free App with Live Visual Interpretation for Blind Customers

Walmart has debuted a pilot program with Aira, a mobile app that connects blind and low vision customers with a sighted interpreter…

Calpak Embarks on a New Retail Adventure: Physical Stores

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative…

Why Ads Can’t do it All: How Commerce Influences the Path to Purchase

You can’t advertise your way out of a pricing problem. Early this year, we were working closely with a premium nutrition brand…

Wally’s Wine & Spirits Joins Century Plaza’s Urban Retail Concept

Wally’s Wine & Spirits, a gourmet retail destination that offers wine, artisan cheese, charcuterie and a select menu of California-French food, will…

Hanes for Good Program Marks 15 Years with Relief for Hurricanes Helene and Milton

Since its inception in 2009, Hanes for Good has donated more than 6 million apparel items to hundreds of partner organizations across…

At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in…

Here’s What Actually Works in Holiday Marketing (No All-Nighters Required)

Real talk — we all know what the next few months look like. You’re in the middle of your Q4 plans, juggling a…

Luxury for Lunch: Louis Vuitton Unveils New Restaurant Concept in NYC Flagship

Hungry for luxury, Louis Vuitton fans? Head to 57th Street in New York to not only shop the brand’s fashionable creations but…

Get free access to tactical tips, invaluable insights, and deep-dive conversations that will help you hone your strategies for Q4 and beyond. That way, you can be sure to be on shoppers’ nice lists this holiday season…and all year long.

Customer Experience

Washington, D.C. AG Sues Amazon for Secretly Excluding Prime Delivery to High-Crime Zip Codes

Why Lovesac’s Founder Thinks Making ‘Stuff that Sustains’ is the True Key to Sustainability

Turn Your Store Associates into Superheroes with These Four POS Capabilities

DoorDash Adds Five Below, David’s Bridal to Retailer Portfolio

Walmart Pilots Free App with Live Visual Interpretation for Blind Customers

Calpak Embarks on a New Retail Adventure: Physical Stores

Why Ads Can’t do it All: How Commerce Influences the Path to Purchase

Wally’s Wine & Spirits Joins Century Plaza’s Urban Retail Concept

Hanes for Good Program Marks 15 Years with Relief for Hurricanes Helene and Milton

At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

Here’s What Actually Works in Holiday Marketing (No All-Nighters Required)

Luxury for Lunch: Louis Vuitton Unveils New Restaurant Concept in NYC Flagship

The Small Business Guide to Connected TV Audience Strategy

2024 Resale Trends: Stanley Tumbler-mania, Asics and Puma on the Rise

Where Does Gen Z Search for Beauty (Products)? TikTok, of Course.

Unlock the Power of TV Streaming to Drive New Customers

New Trends in AI Use Among Retail Professionals

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