Customer Experience

Reimagined Champs Sports Stores Feature 3D Fitting Tools, Dedicated Running Club Spaces

Champs Sports has introduced its first two reimagined stores, designed to embody the brand’s “Sport For Life” platform. The stores, in Tampa,…

Lyft to Deliver Shoppers to Sephora Stores for a Beauty Breather During Prime Day

Sephora is hoping to flip the script this Prime Day, from frantic online buying to being chauffeured to a brick-and-mortar store. From…

Affordable Beauty Retailer Miss A Aims to Have 100 Stores by Early 2026

Miss A, a value-priced beauty retailer with 65 stores, plans to boost its store count to 100 locations by Q1 2026. The…

Beyond the Registry: Rethinking the Path to Purchase for Modern Parents

The baby registry used to be the cornerstone of preparing for parenthood. Expecting parents would walk into a store, scan a list…

Kizik Takes its Hands-Free Shoes on a National Tour to Deliver ‘A-ha’ Moments

Everyone over the age of two has put on their shoes thousands of times, but hands-free shoe retailer Kizik insists that putting…

The Six Trends Quickly Reshaping the Payments Industry in 2025

There’s never been a more exciting time in the world of payments. Innovation is happening at breakneck speed, open banking is tearing…

Ikea Cuts Restaurant Prices 50% to Help Mitigate Cost-of-Living Pressures

In 14 countries around the world, Ingka Group, the largest owner of Ikea stores, is cutting the price of restaurant meals in…

CVS Launches Workforce Training Center in Chicago

CVS Health has opened its new Workforce Innovation and Talent Center (WITC) in cooperation with the Chicago Baptist Institute, where the center…

From Hidden Gems to Bestsellers: How Machine Learning is Reshaping Online Retail Marketplaces

The evolution of ecommerce has seen traditional retailers such as Walmart, Target and Best Buy embrace the marketplace model by listing products…

PwC Back-to-School Survey: To Stretch Their Budgets, 37% of Parents will Only Buy Items on Sale

A back-to-school (BTS) spending survey conducted in May by PwC has some good news for retailers: shoppers are not planning to curb…

Resale Leaders Applaud New Congressional Recommerce Caucus

Major resellers including Etsy, Poshmark, Ebay and Depop, along with industry group American Circular Textiles, are expressing their support for the newly…

Staples Canada Launches Electronics Trade-In Program

Staples Canada and Allstate Protection Plans have introduced Staples Trade-in by Allstate, allowing Canadians to exchange unwanted electronics for Staples e-gift cards….

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Customer Experience

Reimagined Champs Sports Stores Feature 3D Fitting Tools, Dedicated Running Club Spaces

Lyft to Deliver Shoppers to Sephora Stores for a Beauty Breather During Prime Day

Affordable Beauty Retailer Miss A Aims to Have 100 Stores by Early 2026

Beyond the Registry: Rethinking the Path to Purchase for Modern Parents

Kizik Takes its Hands-Free Shoes on a National Tour to Deliver ‘A-ha’ Moments

The Six Trends Quickly Reshaping the Payments Industry in 2025

Ikea Cuts Restaurant Prices 50% to Help Mitigate Cost-of-Living Pressures

CVS Launches Workforce Training Center in Chicago

From Hidden Gems to Bestsellers: How Machine Learning is Reshaping Online Retail Marketplaces

PwC Back-to-School Survey: To Stretch Their Budgets, 37% of Parents will Only Buy Items on Sale

Resale Leaders Applaud New Congressional Recommerce Caucus

Staples Canada Launches Electronics Trade-In Program

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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