Why Retail’s AI Fraud Problem Starts at the Identity Layer
Retail has always attracted fraud, but what’s happening now is different in both scale and sophistication. 69% of…
Executive Viewpoints May 27
Latest In: Customer Experience
From Alexa to ChatGPT: The AI Shopping Race is Rewriting Retail Media
In the last few weeks, Amazon embedded an AI shopping assistant into its search bar, OpenAI launched product…
Executive Viewpoints May 26
AI Commerce Depends on Open, Foundational Location Data
The shift toward autonomous AI shopping agents is accelerating, moving agentic commerce from an experimental concept to an…
Executive Viewpoints May 25
Pretty Products, Ugly Lawsuits: Legal Risks Facing Beauty Brands
The beauty industry is increasingly targeted with consumer claims, including class action litigation, particularly in consumer-friendly states such…
Executive Viewpoints May 22
Backroom Problems Hiding in Plain Sight
Walk the backroom of almost any grocery store, and you will find the same thing: shelves stuffed with…
Executive Viewpoints May 21
TJX Forecasts Strong Year Following 9% Q1 Sales Increase
Economic uneasiness that has more consumers seeking value helped boost TJX’s Q1 results, and increasing numbers of Gen…
News May 20
Dick’s Showcases Owned Brands with Rotating Resort Town Pop-Up
Dick’s Sporting Goods will shine a spotlight on its owned brands with a pop-up retail location in the…
News May 20
Why U.S. Retailers Must Embed Sustainability Across Operations in 2026, Not Just Product Lines
Environmental concern among American consumers is growing, with 80% of shoppers worried about purchase-related environmental impact. Consumers are purchasing…
Executive Viewpoints May 20
Is Your Data Ready for the Era of AI-Powered Search?
Data requirements for being found by an agentic commerce search go far beyond having the right basic product…
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