What’s Behind Amazon’s Prime Day Calendar Change?
Amazon has moved its 2026 Prime Day event from July to June in the U.S., but will hold…
News May 1
Latest In: Customer Experience
Walmart Bids for Bigger Share of Beauty Spending with In-Store Experts
Walmart is seeking to make its stores a more enticing destination for beauty customers. The retailing giant introduced…
News May 1
Target Debuts 1.2-Million S.F. ‘Receive Center’ in Houston to Streamline Distribution
Seeking to enhance its distribution processes and help ensure it has sufficient supply of hot items such as…
News April 30
Ace Hardware Deploys AI Tool for Associates in 2,300 Stores
The home improvement sector is proving to be fertile ground for AI-powered solutions: both The Home Depot and…
News April 29
Amazon Adds AI-Powered Q&A Feature at Key Point in Shopper Journey
Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…
News April 29
New DoorDash Partnership Adds 1,000+ Canadian Supermarkets to Delivery Network
DoorDash has partnered with Empire Company Ltd. to bring Empire’s family of 12 supermarket banners into its network,…
News April 28
Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Growing Adoption of AI Makes it the Next ‘Trust Battleground’
Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…
Features April 27
Bed Bath & Beyond Seeks to Unify Customer Identity and Engagement Across Brands
Bed Bath & Beyond has partnered with the residential ecosystem platform Bilt to unite customer identity, loyalty and…
News April 27Top Stories
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