Latest In: Customer Experience

Bart Lautenbach Equifax Workforce Solutions

The Hidden Costs of Skipping Pre-Hire Verifications

As the temperature rises, so does the pressure on retail and hospitality leaders to fill seasonal positions. We’re…

Executive Viewpoints April 21
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Apparel Brand Bylt Plans 7 New Stores, Wholesale Partnership with Bloomingdale’s

Apparel brand Bylt plans to expand in multiple directions this year, adding seven brick-and-mortar stores while launching wholesale…

News April 20
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Target Leans Further into Large-Format Store Expansion with May Openings

Target will open six new stores next month, five of which will be larger than the retailer’s 125,000-square-foot…

News April 20
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Lululemon Expands in Mexico as Disgruntled Founder Chip Wilson Plans to Invest in Other Brands

Lululemon Athletica has introduced a Mexico-specific ecommerce channel, lululemon.mx, and plans to boost its store count in the…

News April 20
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Uber Eats Launches Stay-at-Home Return Service Featuring Courier Pickup

Uber Eats has reversed the polarity of its usual delivery flow, introducing a return service that provides consumers…

News April 17
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Navigating the Changing Landscape of Crypto ATMs in Retail

Crypto ATMs are a familiar fixture in the 2026 retail landscape. With approximately 40,000 locations operating worldwide, the…

Executive Viewpoints April 17
NRF Steve Hatcher Syntax

The New Store Imperative: Build Associate Confidence, Reduce Operational Strain

Retail in 2026 is moving faster than most organizations can manage through effort alone. Customers expect clear answers,…

Executive Viewpoints April 16
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The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving

AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…

Features April 16
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Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI

Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee —…

News April 15
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