Latest In: Customer Experience

Fiorello LaGuardia La Marqueta Mayor Zohran Mamdani

NYC’s First City-Owned Grocery Store to Open in 2029 as Mamdani Stresses Affordability

New York City will open the first of five promised subsidized grocery stores in the Manhattan neighborhood of…

News April 14
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Retail’s Marketplace Boom Comes With a Hidden Risk

Online marketplaces are becoming a sleeping giant in the retail industry, particularly as more traditional omnichannel retailers develop…

Executive Viewpoints April 14
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Dollar General Turns up the Volume by Expanding In-Store Audio Network to 6,000 Stores

Dollar General will roll out an AI-enabled in-store audio network to approximately 6,000 stores in 48 states during…

News April 13
Dick's Sporting Goods gymshark

Gymshark Dives into Gym Ownership with Planned Miami Location

Weightlifting community and apparel brand Gymshark has seen impressive growth since its 2012 founding, now counting 20 million…

News April 13
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Rethinking Payments for Subscription and Digital Commerce in 2026

The digital goods and services industry is navigating a period of significant transformation. From entertainment platforms to streaming…

Executive Viewpoints April 13
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Amazon Unleashes AI-Powered Tool to Connect Pets with Potential Adopters

Amazon has launched its first pet adoption experience with the debut of an AI-powered matching tool, designed to…

News April 10
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The Habit Economy: What the Fastest-Growing Retail Brands Reveal About Digital Loyalty

Retail growth used to hinge on the first win: the first click, the first purchase, the first viral…

Executive Viewpoints April 10
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Ace Hardware Nails it with Uber Eats Partnership Across 3,700 Stores

Ace Hardware has partnered with Uber Eats to enable both on-demand and scheduled delivery from 3,700 of its…

News April 9
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Edibles.com Opens First Store to Build Trust in THC

THC products retailer Edibles.com, an offshoot of Edible Brands, has opened its first flagship brick-and-mortar location in the…

News April 9
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