Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI
Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee —…
News April 15
Latest In: Customer Experience
NYC’s First City-Owned Grocery Store to Open in 2029 as Mamdani Stresses Affordability
New York City will open the first of five promised subsidized grocery stores in the Manhattan neighborhood of…
News April 14
Retail’s Marketplace Boom Comes With a Hidden Risk
Online marketplaces are becoming a sleeping giant in the retail industry, particularly as more traditional omnichannel retailers develop…
Executive Viewpoints April 14
Dollar General Turns up the Volume by Expanding In-Store Audio Network to 6,000 Stores
Dollar General will roll out an AI-enabled in-store audio network to approximately 6,000 stores in 48 states during…
News April 13
Gymshark Dives into Gym Ownership with Planned Miami Location
Weightlifting community and apparel brand Gymshark has seen impressive growth since its 2012 founding, now counting 20 million…
News April 13
Rethinking Payments for Subscription and Digital Commerce in 2026
The digital goods and services industry is navigating a period of significant transformation. From entertainment platforms to streaming…
Executive Viewpoints April 13
Amazon Unleashes AI-Powered Tool to Connect Pets with Potential Adopters
Amazon has launched its first pet adoption experience with the debut of an AI-powered matching tool, designed to…
News April 10
The Habit Economy: What the Fastest-Growing Retail Brands Reveal About Digital Loyalty
Retail growth used to hinge on the first win: the first click, the first purchase, the first viral…
Executive Viewpoints April 10
Ace Hardware Nails it with Uber Eats Partnership Across 3,700 Stores
Ace Hardware has partnered with Uber Eats to enable both on-demand and scheduled delivery from 3,700 of its…
News April 9Top Stories
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