Latest In: Customer Experience

Armed with $500M in Financing, Saks Global Anticipates Bankruptcy Exit by Summer

Saks Global has secured $500 million in exit financing from an ad hoc group of its senior secured…

Experimentation as a Growth Engine for Modern Retail Product Teams

In the most successful product organizations, growth is not a lucky outcome or the result of a single…

Furniture Retailer Cozey Opens LA Pop-Up, Plans Permanent Stores in NYC and Montreal

Starbucks Adds Performance Incentives for Hourly Workers

Starbucks will add a shot of motivation for its hourly workers when it rolls out a new incentive…

Retail Reality and the End of Luxury Exceptionalism

For decades, luxury operated with the belief that it was insulated from the rules of retail. Scarcity, brand…

Walmart México to Deploy Connected Store Platform in Small-Format Stores; Supercenters to Follow

By the end of 2026, Walmart de México y Centroamérica will deploy a connected store platform from Vusion…

Canada Goose Spreads its Wings into Nordstrom as it Expands Marketplace Presence

Seeking to strategically expand its presence in the marketplace ecosystem, Canada Goose has partnered with Mirakl in order…

Stop Simply Optimizing Ads, and Start Designing for the Shopper Journey

Many advertisers have traditionally focused on tactical considerations in their performance marketing campaigns: placement strategies, creative formats and…

CVS Opens Second of 20 Planned Small-Format Pharmacy-Only Stores in Chicago

CVS Health has opened an “apothecary-style” store in Chicago’s West End, the second of nearly 20 small-format stores…