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The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

RTP_RT473_AI_SR_December_2025

AI technology is constantly evolving, and it’s up to retail brands to keep up. According to Adobe, more than half of consumers are expected to use AI shopping assistants by year’s end.

This new special report, The Next Era of AI, shows how brands can harness consumer, associate, and workforce-facing technology, including agentic AI, to streamline operations, empower teams and meet rising customer expectations.

Industry experts share real‑world examples, measurable results and forward‑looking insights to help retailers navigate the next phase of AI adoption. From elevating associate engagement to optimizing labor models and connecting data across channels, the report highlights the strategies that will define retail success in 2026 and beyond.

What you’ll learn:

  • Where consumer-facing AI is already delivering bottom-line improvements;
  • The pros and cons of associate-facing AI solutions;
  • How AI is changing workforce management; and
  • Predictions and insights into the future of the AI-powered in-store experience.

Download your copy of this new special report today.

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