Executive ViewPoints

The Retail Loop: 3 Tips To Bring Your Customers Back Time And Again

Take a moment and ask yourself this question: “Which customer provides the largest ROI — the customers that love my brand, act…

A Retailer’s Guide To Customer Surveys

The famous comedian Gallagher entertains audiences with what he calls seeing things through “new eyes.” He proudly claims he got the concept…

5 Steps To Being EMV-Ready

The EMV (that’s EuroPay, MasterCard and Visa) liability shift date is fast approaching. Effective October 1, 2015, merchants will be held liable…

Psssst: Your Loyalty Program Customers Aren’t More Loyal. Does It Matter?

The research proves it: Your loyalty program customers spend three times more. So they’re loyal, right? And the millions you spent building…

Predictability And Fairness In Scheduling: The Foundation Of Employee Engagement In Retail

For retailers, the value of floor staff extends beyond their ability to perform job duties: Floor associates can help build brand equity…

Location-Based Mobile Upselling Is Finally Becoming Effective

One of the recent hot topics in mobile technology is indoor location — enabling customers to use their smartphones to find products…

Four Ways To Turn Every Customer Into A Brand Advocate

As more small businesses enter such a saturated market, it becomes more and more of a challenge to stand out. Customers become…

Make Love Not War: Turning Angry Customers Into Your Biggest Asset

It’s tough times at the home of the Big Mac. Last year was one of McDonald’s worst, and profits continued to plunge…

Engaging Ethical Muscles Through Training

There’s a saying in the retail industry that goes like this: “Our goal is to keep our honest people honest.” Typically, in…

RFID And The Strengthening Retailer-Manufacturer Relationship

In the retail industry today, retailers and their trading partners are struggling to deliver an omnichannel strategy that transcends outdated supply chain…

Transforming Online Retail: Conquering The Abandoned Shopping Cart Armageddon

Although hard to measure, estimates on the value of merchandise abandoned in online carts range from $18 billion to $4 trillion —…

Get People Back In The Store Now: Old Solutions For The New Age Of Shopping

The success of e-Commerce giants has made underperforming brick-and-mortar retailers believe that the answer to all their problems lies in moving their…

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Executive ViewPoints

A Retailer’s Guide To Customer Surveys

5 Steps To Being EMV-Ready

Psssst: Your Loyalty Program Customers Aren’t More Loyal. Does It Matter?

Predictability And Fairness In Scheduling: The Foundation Of Employee Engagement In Retail

Location-Based Mobile Upselling Is Finally Becoming Effective

Four Ways To Turn Every Customer Into A Brand Advocate

Make Love Not War: Turning Angry Customers Into Your Biggest Asset

Engaging Ethical Muscles Through Training

RFID And The Strengthening Retailer-Manufacturer Relationship

Transforming Online Retail: Conquering The Abandoned Shopping Cart Armageddon

Get People Back In The Store Now: Old Solutions For The New Age Of Shopping

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State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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