11 years ago How To Create Engagement-Based Loyalty Increasingly, brands and retailers are adopting engagement-based loyalty tactics to evolve in tandem with the way people shop. While transaction-based loyalty programs…
11 years ago Personalization In Online Marketing: How Far We’ve Come! The ways in which retailers use personalization in online marketing have changed dramatically since the early days of the Internet. When we…
11 years ago Retailers Need Science to Curate and Calibrate Highly Tailored Assortments The global spread of Internet-enabled devices (there are approximately nine billion now, a figure projected to rise to 50 billion in the…
11 years ago The Best And Worst Web Sites Of 2014: From Beautiful Design To Flawed Execution Looking back on 2014, it’s clear the world of commerce is in flux. Brands are growing and evolving rapidly, with the typical…
11 years ago Don’t Let DIM Weight Catch You Off-Guard It’s the start of a new year and with that comes a new way of pricing parcels. Are you prepared? Instead of…
11 years ago Service Over Everything: Mobilizing Voice And Data Reaps Measurable Retail Rewards Today, consumer expectations are higher than ever. We want access, attention and answers fast. Any frustration in the retail shopping experience, and…
11 years ago Retailing: Re-tailored For 2015 The retail industry is at a crossroads. Consumers are now in the driver’s seat. They require more flexibility and the ability to…
11 years ago The Shopping Destination Of The Future: The Mall American shopping malls are iconic institutions, born in the 50s and the quintessential centerpieces of teenage culture in the 80s. Who can…
11 years ago Cybersecurity Is Not Just For Payments Over the last year, payment card security — or actually, the lack of payment card security — has been one of the…
11 years ago Post-Cyber Weekend Customer Retention Tips The holiday season is a great time to drive big revenue numbers from your existing customer base, but it’s also an incredibly…
11 years ago E-Commerce Sales: We Can Do Better Than 9% Each year, online sales take a bigger slice of the “total retail sales” pie. In 2014, analyst firm Forrester expects e-Commerce sales in…
11 years ago Tech Tools To Make The Independent Retailer’s Holiday Season Merry If you had to grade yourself on your level of technology adoption, would you be headed for the honor roll or failing…