Executive ViewPoints

Will Apple Pay Finally Make Mobile Payments A Reality For Retail?

Unless you’ve been living under a rock, you’ve probably heard about (and possibly used) Apple’s new mobile wallet, Apple Pay, which launched…

Delivering Better Customer Service: Putting The Person In Personalization

The proliferation of business technologies is creating greater scope than ever for automating customer service processes, but how do retailers ensure these…

What Retailers Can Learn From Amazon Prime’s Success

Since its 2005 launch, Amazon Prime has helped Amazon substantially increase revenues and expand into a wide range of other offerings. Prime’s…

Transformative Retail Technologies Must Enable — Not Eliminate — Employees

According to the bleeding edge of the futurists’ manifesto, the relentless march of e-Commerce will transform the malls of today into the…

Mobile Analytics Bring Consumers Into The Shopping Zone

We’re only a few weeks into 2015 and retailers are once again looking for an edge, one that lets them more efficiently…

6 Reasons Why 2015 Is The Year Bitcoin Goes Mainstream With Merchants

The past year has seen a number of high-profile online retailers begin accepting payments in bitcoin, and the rise of more robust…

Taking Things Personally: How Connected Data Enables Personalized Customer Courtship

The retail environments we recognize today have seen a massive transformation since the storefronts of the 1500s in the English countryside. Each…

Resilient Loyalty: A Retail Value Proposition For The 21st Century

What we’ve come to call loyalty is badly broken. Businesses have let themselves slip into a mass-market definition of loyalty that isn’t…

Gifting As Referral Marketing: Are You Leaving Sales On The Table?

The winter holiday season has wrapped up, but retailers are knee deep with gift returns, year-end inventory and planning. E-Commerce competition is…

Retailers Renew Focus On The Supply Chain

A recent survey conducted by KPMG International and the Consumer Goods Forum shows that the supply chain is the new top area…

How To Protect Your Organization From Backoff Malware

Backoff malware is giving retailers a new cyber threat to worry about. With instances of this new attack vector appearing as far…

Five Ways To Optimize Search Results In 2015

Forrester Research predicts that online retail sales will grow at a compound annual rate of nearly 10% through 2018. Yet many retail…

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Executive ViewPoints

Will Apple Pay Finally Make Mobile Payments A Reality For Retail?

Delivering Better Customer Service: Putting The Person In Personalization

What Retailers Can Learn From Amazon Prime’s Success

Transformative Retail Technologies Must Enable — Not Eliminate — Employees

Mobile Analytics Bring Consumers Into The Shopping Zone

6 Reasons Why 2015 Is The Year Bitcoin Goes Mainstream With Merchants

Taking Things Personally: How Connected Data Enables Personalized Customer Courtship

Resilient Loyalty: A Retail Value Proposition For The 21st Century

Gifting As Referral Marketing: Are You Leaving Sales On The Table?

Retailers Renew Focus On The Supply Chain

How To Protect Your Organization From Backoff Malware

Five Ways To Optimize Search Results In 2015

Feature Your Byline

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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