Wayfair has launched My Projects, an integrated project management tool available exclusively to Wayfair Professional members. As part of the Professional ecosystem, the tool is designed to allow pros to create projects and source products directly from the Wayfair catalog, as well as assigning tasks, setting deadlines and tracking progress through status updates and dashboards.
More than 6,700 Wayfair Professional members participated in the pilot for My Projects across industries including design, construction, property management and hospitality, with early users reporting reduced administrative time and improved collaboration.
“As a designer, I’m constantly juggling multiple projects, clients and timelines, and My Projects has made it so much easier to keep everything organized,” said Melissa Herriott, a Wayfair Professional Tastemaker in a statement. “I can curate products into collections, track deliveries against milestones and collaborate seamlessly with my team and clients — all in one place.”
Other retailers, notably the home improvement giants The Home Depot and Lowe’s, have also been focusing more on the pro community with dedicated loyalty programs and other offerings.
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Wayfair is in the process of expanding its brick-and-mortar footprint with bigger stores: in July 2025 the furniture retailer announced plans for its third large-format store, slated to open in late 2026 in Denver, joining already open stores in Wilmette, Ill. and Atlanta. A fourth plus-sized store is scheduled to open in Yonkers, N.Y. in early 2027.
