Retail Innovation

Pinterest’s Mission: Make its Platform the ‘Starting Point for Shopping Journeys’

Pinterest is a social media platform and yet…it isn’t. At the very least, the form it takes is very different from its…

Sainsbury’s Deploys Amazon Just Walk Out Technology in London C-Store

In the first usage of Amazon’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution…

Google Takes Window Shopping to the Next Level with Shoppable Street Murals

Google Shopping and American Express have teamed up to celebrate small businesses this holiday season with a new take on the classic…

Walmart to Host First-Ever Shoppable Livestream on Twitter

Last December, Walmart became the first retailer to launch a shoppable livestream on TikTok. Now the retailer plans to make livestreaming history…

Execs from Allbirds, Crocs and 7-Eleven Top List of 2021 Retail Innovators

Starbucks Teams with Amazon Go for New Combination Store Concept in NYC

Doors have opened on a new concept store from Starbucks and Amazon Go aims to combine comfort and convenience by bringing together…

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. We…

Google Expands Grocery Pickup Tracking via Maps to 2,000+ Kroger Co. Stores

Just in time for Thanksgiving shopping, Google has expanded its grocery order tracking service in Google Maps to more than 2,000 grocery…

Charlotte Tilbury Steps Further into the Metaverse with Virtual Group Shopping

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess, which allows…

What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really…

Facebook Ups the Shopping Ante with new Livestreaming, Community Commerce Features

Fresh off its rebrand, Meta has introduced a series of new tools to make shopping and buying easier on its flagship platforms…

Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

The agenda for the virtual 2021 Retail Innovation Conference, taking place Nov. 16 and 17, has been designed to provide practical answers…

The 2021 Holiday Ecommerce Guide: Key Actions to Boost Success This Peak Season

Boost Productivity by Managing and Mitigating the New Stresses on Store Associates

Digitization of Daily Life Continues in 2021

56% of Consumers Plan to Host (and Grocery Shop for) Holiday Celebrations

The ROI Impact of Intelligent Labor Management: How Retailers are Empowering Frontline Employees

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