Fulfillment & Last Mile

2022 Predictions: Shipping Experience Will be the Key to Retail and Ecommerce Success

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we…

How to Win in the Real-Time Holiday Retail Era

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative…

Google Expands Grocery Pickup Tracking via Maps to 2,000+ Kroger Co. Stores

Just in time for Thanksgiving shopping, Google has expanded its grocery order tracking service in Google Maps to more than 2,000 grocery…

What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really…

Sephora Adds Same-Day Delivery in Time for the Holidays

Sephora has launched same-day delivery in both the U.S. and Canada through a partnership with Delivery Solutions. The platform offers Sephora access…

Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX

Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives” because of the pandemic….

Dollar General Teams with DoorDash for Same-Day Delivery from 9,000+ Stores

Dollar General is the latest retailer to dive into delivery, partnering with DoorDash to offer same-day service from more than 9,000 stores…

Exclusive Shopify Q&A: Product Head Reveals How SMBs Can Compete in the Age of Amazon

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. It took just 16 months for them…

Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

The agenda for the virtual 2021 Retail Innovation Conference, taking place Nov. 16 and 17, has been designed to provide practical answers…

Macy’s Commits to $15 Minimum Wage Chainwide by May 2022

Macy’s has become the latest retailer to increase wages as a lure for increasingly hard-to-find employees, and has added a debt-free education…

Handling Holiday Fulfillment: How BOPIS, Transparency and Multiple Delivery Options Can Win the Season

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will…

Walmart Delivery Trucks in Bentonville Go Fully Driverless

Gatik autonomous delivery trucks deployed by Walmart are now operating daily, without a safety driver, in Bentonville, Ark. The multi-temperature self-driving box…