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Latest Retail News

Staying on top of breaking news in the retail industry is a commitment Retail TouchPoints editors take seriously. Each day, we publish the latest information in this retail news section. Up-to-the-minute stories cover retail implementations, new product announcements, financial updates, executive appointments and overall global updates affecting every aspect of the retail industry.

Hudson’s Bay Co. To Be Taken Private By Shareholders

Hudson’s Bay Co. To Be Taken Private By Shareholders

October 21 // Written by Bryan Wassel

Remodista Honors Six Female Innovators

Remodista Honors Six Female Innovators

October 18 // Written by Bryan Wassel

Walmart Brings Back ‘Toy Lab’ Ahead Of Holiday Season
Walmart Launches InHome Delivery Service In Three Cities
UK-Based Lakeland Offers First Loyalty Program

UK-Based Lakeland Offers First Loyalty Program

October 15 // Written by Bryan Wassel

Marks & Spencer Launches Omnichannel Payment Service

Marks & Spencer Launches Omnichannel Payment Service

October 14 // Written by Bryan Wassel

Bed Bath & Beyond Taps Target CMO As President And CEO

Bed Bath & Beyond Taps Target CMO As President And CEO

October 10 // Written by Bryan Wassel

Vodafone Will Close More Than 1,000 Stores

Vodafone Will Close More Than 1,000 Stores

October 09 // Written by Adam Blair

Kroger, Walgreens Pull E-Cigarettes From Their Shelves

Kroger, Walgreens Pull E-Cigarettes From Their Shelves

October 08 // Written by Bryan Wassel

Hudson’s Bay Co. To Be Taken Private By Shareholders

  • Published in News Briefs
Hudson’s Bay Co. (HBC) has entered into a definitive agreement to be taken private by a group of shareholders. The shareholders collectively own approximately 57% of the retail group’s common shares, and will purchase the remainder at $10.30 CAD per share, a premium of approximately 62% over HBC’s closing share…
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Macy’s Updates Men’s Flagship Store With A Rotating Selection Of Styles

  • Published in News Briefs
Macy’s is furthering its commitment to trendy, ever-changing experiences with a revamped men’s department at its Herald Square flagship. The reimagined layout features new brands, updated visuals and a curated space for showcasing the latest trends called The Park. The 14,500-square-foot Park will feature products from designers including Scotch &…
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Remodista Honors Six Female Innovators

  • Published in News Briefs
Remodista recognized six influential female leaders with its annual Women2Watch Innovation Awards at the 2019 Women2Watch Program. The program has featured more than 400 women speakers in panels and keynotes over the past four years. This year’s winners were:
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JOANN Upgrades Customer Service With Boosted Personalization And Efficiency

  • Published in News Briefs
JOANN has improved its omnichannel customer service experience through a partnership with Gladly. The platform lets JOANN route queries to the specific customer service agent best-suited to resolve each particular concern, and provides unified reporting across all channels to help JOANN executives better understand how customer service is impacting the…
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Walmart Brings Back ‘Toy Lab’ Ahead Of Holiday Season

  • Published in News Briefs
For the second straight holiday season, Walmart has launched an online interactive ‘Toy Lab’ designed to invite kids to test the period’s most-wanted toys from their tablet or computer. The launch comes one week after Target revealed it would fulfill e-Commerce orders made through the newly resurrected Toys ‘R’ Us web site.…
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Walmart Launches InHome Delivery Service In Three Cities

  • Published in News Briefs
Walmart has launched its InHome Delivery Service for more than one million customers in Pittsburgh, Vero Beach, FL and Kansas City (both Missouri and Kansas). With the service, Walmart delivers groceries directly into customers’ kitchen or garage refrigerators, addressing issues around delivering perishables that have been a long-time concern for grocers.
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UK-Based Lakeland Offers First Loyalty Program

  • Published in News Briefs
Lakeland has launched its first loyalty program, myLakeland, through a partnership with PCMS. The system is aligned across both the digital and physical channels, allowing shoppers to sign up at one of Lakeland’s 67 stores, online or over the phone. The UK-based home shopping retailer’s program benefits will include regular offer…
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Marks & Spencer Launches Omnichannel Payment Service

  • Published in News Briefs
Marks & Spencer has partnered with Ingenico Group to launch a payment service encompassing all of the UK retailer's touch points and digital channels. The Ingenico payment platform allows customers to pay when and where they want and also can give Marks & Spencer a better understanding of its customers’ preferences and…
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Walmart Promotes Sam’s Club Leader To Walmart U.S. CEO

  • Published in News Briefs
John Furner, who began as a Walmart hourly associate in 1993 and most recently served as President and CEO of Sam’s Club, will become President and CEO of Walmart U.S., reporting directly to Walmart CEO Doug McMillon. The move will be effective Nov. 1. The current Walmart U.S. leader, Greg Foran,…
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Rue21 Deploys Platform To Enhance Digital Commerce Experience

  • Published in News Briefs
To enhance the online shopping experience for its customers, rue21 has deployed the GroupBy User Experience Platform, including Search, Navigation, Recommendations, and Personalization for eCommerce. Rue21 also will employ GroupBy’s headless software solution to help enable a personalized search experience that is unique to each customer.
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Bed Bath & Beyond Taps Target CMO As President And CEO

  • Published in News Briefs
Bed Bath & Beyondhas appointed Mark Tritton as President and CEO, effective Nov. 4. He brings more than 30 years of experience to the role, most recently as EVP and Chief Merchandising Officer at Target, and succeeds interim CEO Mary Winston. At Target, Tritton helped the retailer rebuilt its business…
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Vodafone Will Close More Than 1,000 Stores

  • Published in News Briefs
British-based telecom retailer Vodafone will shutter 15% of its 7,700 stores and upgrade some of the remaining sites. The company will transform stores using data to understand what customers want in each location, with the goal of upgrading 40% of the total by the end of 2021. Approximately 5,000 Vodafone locations…
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Walgreens Streamlines E-Commerce Returns With FedEx Solution

  • Published in News Briefs
FedEx and Walgreens are coming together again in an effort to streamline the customer experience. In September, Walgreens launched a pilot program that allowed FedEx Express customers within designated areas to receive packages via drone in coordination with the Google technology subsidiary Wing. Now, thousands of Walgreens locations nationwide that leverage…
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Target To Power Online Sales At Revived Toys ‘R’ Us Web Site

  • Published in News Briefs
Target will fulfill e-Commerce orders made through the newly resurrected Toys ‘R’ Us. Shoppers who visit the relaunched toysrus.com can browse product reviews and hot toy lists, then get automatically redirected to the same product page on target.com when they’re ready to make a purchase. The partnership means Target RedCard…
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Kroger, Walgreens Pull E-Cigarettes From Their Shelves

  • Published in News Briefs
Kroger and Walgreens have become the latest retailers to discontinue the sale of e-cigarettes, following in the footsteps of Walmart and Rite Aid. Walgreens made the decision “as the CDC, FDA and other health officials continue to examine the issue,” while Kroger noted the “the mounting questions and increasingly-complex regulatory…
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Essentiel Antwerp Deploys RFID Inventory Optimization Solution

  • Published in News Briefs
Essentiel Antwerp, a Belgian fashion retailer, will leverage RFID technology to help improve inventory accuracy and enhance on-shelf product availability. The retailer will roll out the Nedap inventory visibility platform, !D Cloud, early in 2020 when the first tagged items hit stores. The rollout is projected to be completed within…
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