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Latest Retail News

Staying on top of breaking news in the retail industry is a commitment Retail TouchPoints editors take seriously. Each day, we publish the latest information in this retail news section. Up-to-the-minute stories cover retail implementations, new product announcements, financial updates, executive appointments and overall global updates affecting every aspect of the retail industry.

Struggling Blue Apron Trims Workforce 6%

Struggling Blue Apron Trims Workforce 6%

October 19 // Written by Adam Blair

A Wireless Rebrands As Victra

A Wireless Rebrands As Victra

October 19 // Written by Adam Blair

Rent The Runway Offers Lower-Price Subscription Option

Rent The Runway Offers Lower-Price Subscription Option

October 18 // Written by Klaudia Tirico

Meal Kit Provider Adds AmazonFresh Fulfillment Option
Kroger Mulls Selling $4 Billion C-Store Business

Kroger Mulls Selling $4 Billion C-Store Business

October 12 // Written by Adam Blair

Gap Inc. Empowers Intermix Brand With Retail Cloud Services
Wayfair Inc. Offers Real-Time Delivery Tracking

Wayfair Inc. Offers Real-Time Delivery Tracking

October 04 // Written by Klaudia Tirico

NRF: 78% Of Consumers Shop In Stores As Often As Last Year
Scheels Integrates Service Shop For Faster Transactions

Scheels Integrates Service Shop For Faster Transactions

October 02 // Written by Klaudia Tirico

Can The Limited Brand Be Reborn As An Online Only Retailer?

  • Published in News Briefs
Nearly a year after filing for bankruptcy, shuttering its stores and selling off its e-Commerce domain and brand name, The Limited is attempting a comeback. The retailer, now owned by Sycamore Partners, relaunched its e-Commerce site on Oct. 20. TheLimited.com stayed open after the bankruptcy filing, but not as an…
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Struggling Blue Apron Trims Workforce 6%

  • Published in News Briefs
The meal kit segment as a whole is getting hotter: it reached $5 billion in sales in 2017, according to Packaged Facts, up from an estimated $400 million in 2016. But individual companies within the sector are still struggling to find the right recipe for success. Despite leading the pack…
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A Wireless Rebrands As Victra

  • Published in News Briefs
A Wireless, which operates approximately 1,148 Verizon-branded retail stores in 47 states, has switched its corporate name to Victra. The corporate branding strategy is a bid to unify the culture and values of approximately 5,500 employees in the wake of several regional acquisitions over the past two years. Victra simultaneously…
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Rent The Runway Offers Lower-Price Subscription Option

  • Published in News Briefs
Rent the Runway has announced that it will launch a less expensive version of its unlimited subscription service, RTR Unlimited. This original service, priced at $159 per month, offered subscribers four garments at any given time, with the option of swapping for different items within each 30-day period. The new…
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Salesforce Unveils Einstein Search For Commerce AI Capabilities

  • Published in News Briefs
Salesforce has launched Einstein Search for Commerce, a set of advanced AI-powered capabilities designed to help shoppers find products on e-Commerce sites more quickly and easily. The search bar remains a valuable tool within e-Commerce sites. Consumers who use search are 2.4X more likely to buy, according to the Salesforce…
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Alipay To Hitch A Ride In 16,000 Taxis In New York, Las Vegas

  • Published in News Briefs
Alipay and Verifone are extending their existing partnership to allow Chinese consumers to use their Alipay Mobile Wallet within taxis in New York and Las Vegas. By the end of October 2017, 2,100 taxis in Las Vegas will accept Alipay upon checkout. An additional 14,000 taxis in New York City will…
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Meal Kit Provider Adds AmazonFresh Fulfillment Option

  • Published in News Briefs
eMeals, which already offers integration with Walmart Grocery, Kroger ClickList and Instacart, has added AmazonFresh as a fulfillment option. Subscribers can send the shopping lists that are generated for meals they have selected to any of these services and then schedule home delivery or curbside pickup, depending on local availability.…
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Diane Von Furstenberg, Wolf & Badger And ColourPop Test Mobile Product Discovery

  • Published in Mobile
Diane von Furstenberg, Wolf & Badger and ColourPop are among 20 businesses testing the Qubit Aura beta platform, a product discovery solution designed for mobile commerce. Wolf & Badger already has increased mobile conversion rates 3.6% since implementing the platform. The need for mobile-first product discovery comes at a time when this channel gets plenty of eyeballs but doesn’t generate corresponding rates of revenue. Qubit analyzed data across 35 fashion and cosmetics brands since January 2017 and noted that mobile still has a way to go to catch up to its desktop counterpart:

Nordstrom Suspends Plan To Go Private, Will Remain Public In 2017

Four months after setting up a special committee to explore the possibility of taking its namesake brand private, the Nordstrom family has tabled the idea for the remainder of 2017. The group, which includes company Co-Presidents Blake Nordstrom, Peter Nordstrom and Erik Nordstrom, President of Stores James Nordstrom, Chairman Emeritus Bruce Nordstrom and Anne Gittinger, informed the Special Committee that it intends to resume considering the possibility of going private after the conclusion of the 2017 holiday season.

Toshiba America Names LeBlanc To Head U.S. Reseller Channel

Toshiba America Business Solutions has promoted Ted LeBlanc to VP of U.S. Dealer Sales. In this role, LeBlanc will oversee Toshiba’s U.S. reseller channel. LeBlanc, a 10-year Toshiba veteran, previously served as the company's East Region Director of Sales. Prior to working at Toshiba, LeBlanc served as the Director of Dealer Relations at Sharp Electronics. He also has held executive roles at Panasonic’s digital document unit and Konica Minolta.

Target Goes National With Google Voice-Activated Shopping

  • Published in News Briefs
Following what the retailer termed successful test programs in California and New York City, Target has expanded its partnership with home delivery service Google Express to the continental U.S. Target customers can use the Google Assistant for voice-activated shopping via Google Home devices and Android TV, with a promised expansion…
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Kroger Mulls Selling $4 Billion C-Store Business

  • Published in News Briefs
The 784 convenience stores operated by Kroger generate annual revenue of $4 billion, including fuel sales, and have delivered 62 consecutive quarters of same-store sales growth, but the supermarket retailer may be putting up a “For Sale” sign. Kroger announced on Oct. 11 that it had hired Goldman Sachs to…
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Emotional Intelligence Needed To Guide Millennials’ Online Shopping

  • Published in News Briefs
New research has revealed that younger generations, especially Millennials, tend to be influenced by emotional factors when shopping online to a greater extent than older consumers. The study from Klarna UK, titled Emotional eCommerce: Ups And Downs In The Online Experience, found that Millennials are more than 3X as likely…
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HelloFresh Plans IPO: Can It Thrive In The Crowded Meal Kit Market?

The recent rise of meal kit delivery services has encouraged yet another company to seek a big payout. HelloFresh announced plans to file for an IPO, to be listed on the Frankfurt Stock Exchange. The company, which is majority owned by German e-Commerce investor Rocket Internet, plans to raise up to $352 million to support the offering. Proceeds from this funding will be used primarily to finance the company’s long-term growth strategy, including the potential addition of new business lines.

Anthropologie Brings AR, CGI Into Online Furniture Shopping Experience

While many say a picture is worth a thousand words, Anthropologie seeks to multiply its images’ value even further than that throughout its online shopping experience. The retailer has partnered with creative studio CVLT to add computer-generated imagery (CGI) and augmented reality (AR) into its custom furniture library. As part of the experience, Anthropologie’s custom furniture product pages now include a CGI-enhanced canvas designed to enable real-time exploration and design customization, so that shoppers can see  what customized products will look like before they buy.

46% Of Shoppers Have ‘Called Out’ Brands On Social Media

  • Published in Social
Social media has raised the stakes of retail customer service: 81% of shoppers say social media has increased accountability for brands, and only 8% would stay silent if they saw inappropriate behavior from a brand, according to Sprout Social. As many as 46% of consumers have used social to "call out" brands. Naturally, Millennials are leading the pack here — there’s a 43% greater likelihood that Millennials will call out a brand on social, compared to other generations.

Better Late Than Never: Costco Launches Online Grocery Options

  • Published in News Briefs
The growth of online delivery and price wars have been the two biggest grocery buzzwords this year, especially in the wake of the Amazon-Whole Foods and Albertsons-Plated acquisitions. Now one of the sector’s largest retailers is stepping in with competition of its own. Costco, previously not known for e-Commerce sales,…
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Bpost Acquires Radial For $820 Million To Bolster Cross-Border Commerce

As the battle among major logistics players continues to rage on, with even Amazon reportedly set to join the mix, one more logistics company is seeking to expand its global fulfillment operations through acquisition. Bpost, a Belgium-based postal operator, has purchased Radial for $820 million from previous owner Sterling Partners. Radial will be a huge asset for bpost as it aims to spread its influence into the U.S. and Europe and improve its cross-border package delivery speed.Radial already accounts for approximately 20% of all e-Commerce orders that flow between the U.S. and the European Union, giving bpost the chance to work with a much larger client base of large retailers and SMBs. And Radial’s operations extend across 24 fulfillment centers, with more than 306 million units fulfilled.

Sears CEO Gives Struggling Retailer Yet Another Cash Infusion

Sears Holdings CEO and Chairman Eddie Lampert has gifted his company with an early holiday present. Affiliates of Lampert’s hedge fund, ESL Investments, loaned Sears $100 million in cash, according to an SEC filing. ESL Investments will pledge up to $100 million more to Sears by Dec. 1 as long as the retailer proves it has the property collateral to secure the loan. Any new loans under the agreement are due April 3, 2018, and carry an 11% interest rate.
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