News Briefs

Ebay Debuts Agentic AI to Further Personalize Customer Experience

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken the next step by…

Old Navy Signs Lease for New Flagship in NYC’s Herald Square

Old Navy has signed a long-term retail lease with JEMB Realty (JEMB) to build a new 55,000-square-foot flagship at Herald Towers in…

ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering

Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The…

UPDATE: QVC Shift Toward Social Media Didn’t Stop the Bleeding in Q1

[Update as of May 9, 2025] QVC’s efforts to reframe its image for the digital era have yet to find traction, with…

Primark Aims to Extend Clothing’s Lifecycle by Bringing Repair Workshops to the U.S.

Primark has conducted nearly 400 free “Love it for Longer” clothing repair workshops in its European stores since introducing the program in…

Pinterest Enhances and Refines Visual Search Tools

Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,” Pinterest has enhanced its…

Flush with New Financing, Wonder Plans to Open One New Store Per Week in 2025

Wonder has received an additional $600 million in capital from several of its investors and will use the funds to accelerate its…

7-Eleven Enhances Subscription Service with Free Drinks and In-Store Exclusives

7-Eleven has launched an improved Gold Pass subscription and loyalty program, building on the 7NOW Gold Pass subscription delivery service introduced in…

Bob’s Discount Furniture Plans 20 New Stores as it Expands to the Southeast

Bob’s Discount Furniture will open 20 new stores this year, including the retailer’s first foray into the Southeast U.S. and its first…

Family Dollar Partners with Uber Eats for Delivery from 5,000 Locations Nationwide

Family Dollar will now offer its products on the Uber Eats platform, allowing shoppers to access on-demand or scheduled deliveries from more…

QVC ‘Age of Possibility’ Campaign Returns with 8-Hour TikTok Event

Following its recent debut of a 24/7 live social shopping experience on TikTok Shop, QVC is doubling down on the partnership with…

Uber Eats Adds 1-800-Flowers to App, Supporting Delivery from 300+ Local Florists

1-800-Flowers.com, which already uses the Uber Direct white-label delivery service for merchants, will now appear directly on the Uber Eats app just…

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News Briefs

Ebay Debuts Agentic AI to Further Personalize Customer Experience

Old Navy Signs Lease for New Flagship in NYC’s Herald Square

ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering

UPDATE: QVC Shift Toward Social Media Didn’t Stop the Bleeding in Q1

Primark Aims to Extend Clothing’s Lifecycle by Bringing Repair Workshops to the U.S.

Pinterest Enhances and Refines Visual Search Tools

Flush with New Financing, Wonder Plans to Open One New Store Per Week in 2025

7-Eleven Enhances Subscription Service with Free Drinks and In-Store Exclusives

Bob’s Discount Furniture Plans 20 New Stores as it Expands to the Southeast

Family Dollar Partners with Uber Eats for Delivery from 5,000 Locations Nationwide

QVC ‘Age of Possibility’ Campaign Returns with 8-Hour TikTok Event

Uber Eats Adds 1-800-Flowers to App, Supporting Delivery from 300+ Local Florists

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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