Retail Success Stories

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis…

Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. This California-based retailer…

As Legacy Bridal Retailers Flounder, DTC Brand Azazie is Selling 5,000 Dresses a Day

The bankruptcy of David’s Bridal in April — its second in five years — signaled more than just the potential demise of…

How Touchland Uses Data to Drive Brand Expansion

A strong foundation supports the DTC brand’s booming business across all channels…

How DTC Brand Boll & Branch is Getting Comfortable in Brick-and-Mortar

There’s a special type of brand interaction that can only take place in stores. The ability to touch and interact with products…

SHEIN’s Head of Strategy on Setting (and Achieving) Firmer ESG Goals

Since its inception in 2008, SHEIN has become one of the retail industry’s most remarkable growth stories, but it also has been…

Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

Few purchases need to be as tailored to an individual shopper’s needs as beauty products, and this need for granular personalization extends…

How CarMax Digitized, and Personalized, the Car-Buying Experience

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been…

How the Y2K Revival is Expanding True Religion’s Shopper Community

True Religion, born in the Y2K era, is benefiting from its current cultural resurgence. Creative Director Zihaad Wells attributes the brand’s heightened…

How Northern Tool Cut Corrugate Spending 30% and Enhanced its Unboxing CX

If you’ve ever ordered anything online, this has undoubtedly happened to you: you open up a too-big box that contains the items…

How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many…

‘The Spotify of Fashion’: A Look Inside the New Shopping Platform from the Founder of True Fit

These days it seems that facilitating discovery is the holy grail of ecommerce. Countless companies both big and small — including Meta,…

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Retail Success Stories

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success

As Legacy Bridal Retailers Flounder, DTC Brand Azazie is Selling 5,000 Dresses a Day

How Touchland Uses Data to Drive Brand Expansion

How DTC Brand Boll & Branch is Getting Comfortable in Brick-and-Mortar

SHEIN’s Head of Strategy on Setting (and Achieving) Firmer ESG Goals

Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

How CarMax Digitized, and Personalized, the Car-Buying Experience

How the Y2K Revival is Expanding True Religion’s Shopper Community

How Northern Tool Cut Corrugate Spending 30% and Enhanced its Unboxing CX

How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

‘The Spotify of Fashion’: A Look Inside the New Shopping Platform from the Founder of True Fit

U.S. Consumers Spend More Money on TikTok than any Other Social Platform

The Latest in Ecommerce Innovation: Tech That’s Reducing Friction and Driving Engagement

Omnichannel Acceleration in Retail

How Top IT and Marketing Teams Can Move from Customer Experience to Experience Innovation

Retail’s New Guide to Growth

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