Retail Success Stories

Staples Canada Boosts Productivity, Cuts Training Time with Fulfillment Center Robotics

Staples Canada has been offering next-day delivery for three decades — even before the office supplies retailer ventured into ecommerce. But that…

Why Users of Lowe’s AI-Powered Mylow App Convert 2X More

Lowe’s knows that home improvement projects can be daunting. Even a relatively modest bathroom or kitchen renovation involves money, time, inconvenience and…

How FairPrice Turned its Private Label into a CPG Brand That’s Beating the Nationals

Private label brands have been on a tear the last few years: after decades spent in the shadows of national brands, a…

How Barnes & Noble Used its Stores to Launch a New Chapter

Prognosticators have gleefully foretold the death of the store for decades now, and it still hasn’t come true. In fact, in the…

How Walmart Shifted Away from Only Serving the ‘Bottom of the Closet’

If “fashion” isn’t the first word you associate with Walmart, don’t blame Denise Incandela. The retailer’s EVP of Fashion has been working…

The RealReal Cuts Asset Protection Expenses 60% with AI-Powered Video Solution

The RealReal, a leader in the high-volume consignment industry, requires advanced security and asset protection to safeguard the high-end luxury watches, bags…

How Pop Mart is Turning Toys Like Labubu into the Next Drop Culture Phenomenon

If the Beanie Babies proved anything, it’s that grown-ups like toys too. And while it’s been 30 years since that particular line…

World Emblem Blunts Tariff Impacts with Manufacturing Shift to Dominican Republic

President Trump’s tariffs, and the uncertainty surrounding them, have caused many businesses to call a halt to major moves as they assess…

How Daily, Store-Specific Data Gives Zuru Sharper Holiday Marketing Insights

Zuru, a toy manufacturer with the majority of its manufacturing in China, has faced the same tariff-related challenges as many companies in…

Small Business, Big Ideas: Eat Happy Kitchen’s Recipe for Breaking into a Crowded Market

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands that have found big…

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

Cricut, which makes smart cutting machines for crafters seeking to personalize their designs, faced customer service problems familiar to many retailers. The…

Hibbett Boosts Email Revenue 46% Per Send with AI-Powered, Highly Targeted Creative

Athletic fashion retailer Hibbett faced a challenge that’s familiar to many marketers: getting lost amid the flood of promotional emails in customers’…

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Retail Success Stories

Staples Canada Boosts Productivity, Cuts Training Time with Fulfillment Center Robotics

Why Users of Lowe’s AI-Powered Mylow App Convert 2X More

How FairPrice Turned its Private Label into a CPG Brand That’s Beating the Nationals

How Barnes & Noble Used its Stores to Launch a New Chapter

How Walmart Shifted Away from Only Serving the ‘Bottom of the Closet’

The RealReal Cuts Asset Protection Expenses 60% with AI-Powered Video Solution

How Pop Mart is Turning Toys Like Labubu into the Next Drop Culture Phenomenon

World Emblem Blunts Tariff Impacts with Manufacturing Shift to Dominican Republic

Small Business, Big Ideas: Eat Happy Kitchen’s Recipe for Breaking into a Crowded Market

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

Hibbett Boosts Email Revenue 46% Per Send with AI-Powered, Highly Targeted Creative

State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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