Executive ViewPoints

Upgrade Your Marketing For A Better Consumer Experience

Consumer promotions and engagement (CPE) tactics, such as displays, coupons, gifts or other incentives designed to influence a purchase decision at the…

Plan On Paying Tax On More Gifts This Season

(Pictured: Left: Dustin Jensen, Right: Robert Peters) Since June of 2018, the tax world has been saturated with speculation and news about…

Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon

The past five years have paved the way for a new age of retail — where stores have become omnichannel-driven showrooms, checkout…

Does AI Improve Retail And Help Increase Sales?

In the past few years, technological advancements took some very interesting turns across industries, including some undeniable improvements with its implementation in…

Building Better Customer Relationships Through Buyer Personas

The buying process is rarely linear. It’s hard enough to gauge market trends or supply and demand, much less the personalities of…

The Potential Role For Intelligent Agents In Retail

The retail sector has evolved dramatically in the last decade. This has been largely driven by continuously improving mobile device hardware and…

Solving Omnichannel Fulfillment Challenges With Always-On Cognitive Automation

As digital natives continue to push the boundaries of convenience, traditional brick-and-mortar retailers have turned to omnichannel fulfillment as a mechanism to…

How AI Helps Retailers Stay Relevant And Improve Sales

According to 2018 statistics, an estimated 1.8 billion people worldwide purchased online goods. 2018 also saw global e-retail sales amounting to $2.8…

Retailers: Follow The Professional Sports Playbook To Improve In-Store Experience

The death of brick-and-mortar has been predicted for some time now, and it’s hard not to give in to the panic when…

Give The Gift Of Nostalgia This Christmas With E-Commerce Marketing

The holiday season is right upon us; as soon as Halloween passes, the floodgates open and customers are met with an ever-increasing…

How To Improve Your Small Business’s Black Friday Sales

When it comes to hot shopping days, it doesn’t get much hotter than Black Friday and Cyber Monday. Black Friday sales kick…

The Rise Of Omnichannel: Critical Benchmarks For ‘Click-And-Collect’ Success

Consumer demand for a multichannel shopping experience continues to mount. The ability to leverage physical stores through BOPIS (buy online, pick up…

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Executive ViewPoints

Upgrade Your Marketing For A Better Consumer Experience

Plan On Paying Tax On More Gifts This Season

Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon

Does AI Improve Retail And Help Increase Sales?

Building Better Customer Relationships Through Buyer Personas

The Potential Role For Intelligent Agents In Retail

Solving Omnichannel Fulfillment Challenges With Always-On Cognitive Automation

How AI Helps Retailers Stay Relevant And Improve Sales

Retailers: Follow The Professional Sports Playbook To Improve In-Store Experience

Give The Gift Of Nostalgia This Christmas With E-Commerce Marketing

How To Improve Your Small Business’s Black Friday Sales

The Rise Of Omnichannel: Critical Benchmarks For ‘Click-And-Collect’ Success

Feature Your Byline

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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