Executive ViewPoints

Closing the Checkout Gap: Boosting Revenue and Customer Loyalty

In the past few years, retailers have made steady progress across the customer journey. As lines between channels blur, stores are more…

Can AI Fix the Online Search and Discovery Experience?

Have you ever wondered why it’s so easy for your shopaholic best friend to find the perfect pair of shoes online while…

Private Labels Evolve into Destination Brands, Primed for Growth Amid Tariffs

As private labels and store brands have evolved over the last decade, the stigma of the “cheap, alternative, knockoff” brand has worn…

Beyond the Registry: Rethinking the Path to Purchase for Modern Parents

The baby registry used to be the cornerstone of preparing for parenthood. Expecting parents would walk into a store, scan a list…

The Six Trends Quickly Reshaping the Payments Industry in 2025

There’s never been a more exciting time in the world of payments. Innovation is happening at breakneck speed, open banking is tearing…

From Hidden Gems to Bestsellers: How Machine Learning is Reshaping Online Retail Marketplaces

The evolution of ecommerce has seen traditional retailers such as Walmart, Target and Best Buy embrace the marketplace model by listing products…

From Mobile Excellence Today to AI-Driven Commerce Tomorrow: Staying Relevant in the New Retail Reality

Ecommerce brands today face a critical junction. Rapid shifts in consumer behavior, combined with accelerating technological innovation, require retailers to prioritize mobile…

Why Master Data Management Should be on Every Retailer’s IT Roadmap for 2025

In today’s fast-paced world, retailers are generating more data than ever before. From customer transactions to inventory management, retailers need to be…

Merchants Are Losing Billions to Failed Payments. Here’s How to Fix It.

Every year, failed payments cost merchants an estimated $118.5 billion globally. That’s not just a number – it’s abandoned shopping carts and…

Retail is Finally Conversational, but Most Brands Aren’t Ready

For years, ecommerce has been stuck in a transactional rut. Shoppers type in a keyword, scroll through product grids, maybe filter a…

Weathering the Storm: How Retailers can Ensure Resilience Amid Rising Cloud Outages

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure…