The Psychology of Weekend Shoppers, and Why It’s Costing Retailers Loyalty
Weekends are retail’s busiest and most important trading days; it is when footfall peaks with the greatest number…
Executive Viewpoints September 15
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Do Retailers Really Need a Chief AI Officer?
Following Kroger and Dollar General, Target has just appointed its first Chief AI Officer (CAIO). Two years ago…
Executive Viewpoints September 14
Why Shoppable Video Needs an Infrastructure-First Checkout Layer
Shoppable video will only scale when the commerce infrastructure behind it is as seamless, secure, and interoperable as…
Executive Viewpoints September 10
Winning Q4 on Amazon: How Smart Brands Build Bestsellers Early
In 2025, 31% of Amazon’s annual online product revenue was generated during the fourth quarter. Gift and holiday…
Executive Viewpoints September 8
Retail is Changing Fast — Here’s Where AI is Already Making the Difference
Retailers worldwide will spend $388 billion on technology by 2026, with AI investments growing at nearly 25% annually,…
Executive Viewpoints September 3
Agents, Get in Line
The virtual waiting room is supposed to be the great equalizer. When thousands of people want something only…
Executive Viewpoints September 1
Why Retailers Need to Rethink Holiday Marketing in the Age of AI
Although retailers have steadily expanded the holiday calendar, marketing investment and performance expectations still tend to concentrate around…
Executive Viewpoints August 28
Smarter Stores, Lower Bills: How AI Is Helping Retailers Take Control of Energy
For many retail owners energy is just another bill, and one that keeps going up. Whether you run…
Executive Viewpoints August 26
The Store Floor Is Retail’s Biggest AI Opportunity
The safest bet in retail today is that AI will change how people buy. Autonomous agents will learn…
Executive Viewpoints August 24Top Stories
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