Executive ViewPoints

Q&A With SAP Exec: How To Build Sustainable Subscription Models In 2020

Richard Howells, VP of Solution Management for Digital Supply Chain at SAP, answers questions about the benefits and challenges of subscription-based retailing…

Resolving Complaints And Keeping Your Retail Customers In The Process

How you handle customer complaints often determines if you build or lose relationships with busy shoppers. This is especially true online where…

Retailers Falling Behind In Path-To-Purchase Analytics

Though the first wave of P2P Analytics was born in the CPG/Retail space, retailers and consumer products groups now find themselves falling…

Click-And-Collect: The Tool of the Year In The Harmonic Retail Toolbox

Running a retail business is not unlike pushing a boulder uphill while trying not to break the eggs in the bowl you…

Pricing Intelligence Fuels Food Company Growth: Use Robotic Process Automation To Gain A New Edge

(Pictured: Left, Will Hankla; Right, Brandon Pemberton) Over the last decade, the industry dynamics for food companies have radically changed. New distribution…

Smoothing The Customer Experience To Close Out The Holiday Season

Before the first leaf dropped on a cool, crisp autumn day, holiday decorations were already on display in most local retail stores,…

Retail Artificial Intelligence and Extended Reality: Operational and Legal Trends

(Pictured from left to right: Kathryn Deal, Courtney York, Emily Fuller Opp) The retail industry is at the forefront of innovative uses…

5 Important Design Features Your E-Commerce Site Must Have To Succeed

E-Commerce is on a tear. Frost & Sullivan reports that annual B2B e-Commerce will reach $6.7 trillion by the year 2020. Meanwhile, eMarketer estimates that global e-Commerce will…

Retail-As-A-Service: Solving The Payments Challenges In Pursuit Of Global Growth

It’s not hyperbole to say that the subscription model has revolutionized the software industry. As such, it probably shouldn’t come as a…

Building Trust In A Retail Workforce Threatened By Automation

The retail space has changed through technology over recent years, be that through the replacement of cash by card, introduction of scanners…

Next-Generation AI Is Here And Connecting Retailers With Their Customers At The Start Of Their Journey

Today 87% of shoppers start their journey online. Before a potential customer interacts with a salesperson, company representative, or steps inside a…

4 Ways Retailers Can Stay Relevant In 2020

Retail has invariably changed and evolved over the past 10 years. A decade ago, it would’ve seemed crazy that you could get…

Feature Your Byline

Submit an Executive ViewPoints.

Executive ViewPoints

Q&A With SAP Exec: How To Build Sustainable Subscription Models In 2020

Resolving Complaints And Keeping Your Retail Customers In The Process

Retailers Falling Behind In Path-To-Purchase Analytics

Click-And-Collect: The Tool of the Year In The Harmonic Retail Toolbox

Pricing Intelligence Fuels Food Company Growth: Use Robotic Process Automation To Gain A New Edge

Smoothing The Customer Experience To Close Out The Holiday Season

Retail Artificial Intelligence and Extended Reality: Operational and Legal Trends

5 Important Design Features Your E-Commerce Site Must Have To Succeed

Retail-As-A-Service: Solving The Payments Challenges In Pursuit Of Global Growth

Building Trust In A Retail Workforce Threatened By Automation

Next-Generation AI Is Here And Connecting Retailers With Their Customers At The Start Of Their Journey

4 Ways Retailers Can Stay Relevant In 2020

Feature Your Byline

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

VISIONS Summit – NYC by Future Commerce

Shoptalk 2025

SubSummit

Outdoor Retailer Summer & ODI

CommerceNext

Access The Media Kit

Interests:

Access Our Editorial Calendar