Executive ViewPoints

How The Consumer Spending-Sentiment Gap Will Impact Holiday Retail

The holiday season delivers a hefty chunk of annual retail sales. With fall around the corner, many retailers are wondering how this…

In Their Own Words: How Retailers Are Coping With COVID-19

The challenges of COVID-19 have impacted everything, from the way we shop, eat, behave and live. During our annual 36|86 Festival in…

Need For Speed: How Retailers Can Meet Consumers’ Digital Expectations

Consumer expectations are constantly on the rise, driven by innovations and new offerings that promise more efficient and personalized experiences. For retailers,…

The Three Focus Points Of Advanced Personalization: What, Where, Who

Today’s retail CMO is responsible for the entire customer experience — not just branding and messaging. With this accountability comes the need…

The Top 5 Ways Retailers Can Effectively Communicate With Their Employees During COVID-19

Despite the rise of e-Commerce in recent years, prior to COVID-19, a majority of today’s consumers still wanted an in-store shopping experience….

Zone Pricing Takes On A Bigger Role During The Pandemic

COVID-19 has massively influenced consumer behavior, and the economic fallout has had a huge impact on the role of price perception. Economic…

Tune Up Your Tone Of Voice On Social

Remember when you were a sassy little kid and your mom would tell you to “watch your tone of voice”? That’s actually…

Rethinking E-Commerce Operations In the Face Of COVID-19’s Holiday Season

Beginning in late July, a number of major retailers announced that they would be closing stores on Thanksgiving Day for the first…

Why Traditional Consumer Panels Won’t Help Consumer Brands Retain Market Share

For a long time, retail consumer data-gathering was a game rigged for big players. Not anymore. As a report from consulting firm…

Further Evolutions In Retail: All In For Experiential Retail

It is hard to imagine a worse time for brick-and-mortar retail. Already challenged with diversifying against an e-Commerce alternative, stores have now…

Considering BYOD? Count The Costs And Explore Your Options

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle…

The Digital Last Mile: How Behavior Personalization And Globalization Are Key To Survival In The Post-COVID Era Of E-commerce

Behavioral Personalization: In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of…

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Executive ViewPoints

How The Consumer Spending-Sentiment Gap Will Impact Holiday Retail

In Their Own Words: How Retailers Are Coping With COVID-19

Need For Speed: How Retailers Can Meet Consumers’ Digital Expectations

The Three Focus Points Of Advanced Personalization: What, Where, Who

The Top 5 Ways Retailers Can Effectively Communicate With Their Employees During COVID-19

Zone Pricing Takes On A Bigger Role During The Pandemic

Rethinking E-Commerce Operations In the Face Of COVID-19’s Holiday Season

Why Traditional Consumer Panels Won’t Help Consumer Brands Retain Market Share

Further Evolutions In Retail: All In For Experiential Retail

Considering BYOD? Count The Costs And Explore Your Options

The Digital Last Mile: How Behavior Personalization And Globalization Are Key To Survival In The Post-COVID Era Of E-commerce

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AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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