Executive ViewPoints

Final Destination: Improving the Last Phase of a Customer’s Retail Journey

Moving customers in and out of brick-and-mortar retail stores can feel like a game of chess. There are many moving pieces that…

From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC)…

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic…

Best Strategies for Engaging the Lucrative Millennial Market

They’re a force to be reckoned with and still somewhat maligned. Millennials — the age cohort generally agreed to have been born…

The Logistical Nightmare Before Christmas: How to Avoid it

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when it comes to where…

How to Create a More Inclusive Customer Experience Through AI and ML

Eighty-four percent of consumers say being treated like a person, not a number, is very important to winning their business. However, there…

Why Does Delivery Experience Matter More Than the Shipping Cost for an Ecommerce Business?

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about…

Retail x Fintech: The Importance of Security in Retail’s Adoption of BOPIS and Payment Installment Plans

Over the past several months, retailers have experienced challenges and changes they thought they would never see in 2020. Even before the…

How Brands Can Prepare for the Biggest Digital Holiday Season to Date

2020 has been a year marked by a series of uncertainties. Many companies have seemingly been flying blind the past several months,…

You’ll Like Us When We’re Green: How Retailers Demonstrate Sustainability Through Track and Trace

Today’s consumer is more educated than ever — and although they’re savvy about comparing prices and hunting down the best deal, that’s…

The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers

As the pandemic wears on, it’s clear that it’s changing business and consumption models in both predictable and unpredictable ways. On one…

Surfacing Trends and Predictive Insights with Advanced Analytics

Trend/trend/noun. A general direction in which something is developing or changing. Trends are strong indicators of long-term market influence, customer adoption and…

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Executive ViewPoints

Final Destination: Improving the Last Phase of a Customer’s Retail Journey

From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

Best Strategies for Engaging the Lucrative Millennial Market

The Logistical Nightmare Before Christmas: How to Avoid it

How to Create a More Inclusive Customer Experience Through AI and ML

Why Does Delivery Experience Matter More Than the Shipping Cost for an Ecommerce Business?

Retail x Fintech: The Importance of Security in Retail’s Adoption of BOPIS and Payment Installment Plans

How Brands Can Prepare for the Biggest Digital Holiday Season to Date

You’ll Like Us When We’re Green: How Retailers Demonstrate Sustainability Through Track and Trace

The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers

Surfacing Trends and Predictive Insights with Advanced Analytics

Feature Your Byline

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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