Executive ViewPoints

Discounting Isn’t The Way Through COVID-19 — And Other Retail Truths

The global pandemic has impacted every person, brand and industry. As businesses, in particular retailers, adjust to this new normal, they should…

What Does The Post-Lockdown In-Store Experience Look Like?

The COVID-19 pandemic has fundamentally altered the way we live, work and spend in ways we couldn’t have imagined prior to the…

If You Want Real Customer Loyalty, Don’t Pay For It — Sell It

We’ve been talking about the imminent retail apocalypse for some time now. But with the unprecedented spread of COVID-19, it’s finally here….

How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19

COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers, landlords, cleaning crews and…

E-Commerce Runs On Data Powered By AI

For e-Commerce businesses, AI adoption is no longer optional — it’s a necessary step toward streamlined operations and market competitiveness. And while…

How Retailers Can Prepare For Returns Shifts And Spikes Due To COVID-19

In the midst of the COVID-19 pandemic, retailers face unique pressures: brick-and-mortar stores are closed, consumer spending has declined and supply chains…

Denial Of Inventory: Always A Problem, And Now More Than Ever

In a generous gesture to healthcare workers battling the pandemic, the CEO of Crocs, a brand of shoes especially popular among healthcare…

Off The Rack: Fashion’s Top Retail Brands Respond To COVID-19

These are tough times for everyone. With the number of COVID-19 cases rising, most cities on lockdown and everyone practicing social distancing…

How Retailers Can Meet Customers’ Needs for Human Connection

Remember all the simple, everyday interactions we took for granted a few weeks ago? Saying thank you to a helpful cashier or…

What Social Shopping Looks Like Across 5 Popular Platforms

Social media platforms are well on their way to becoming established channels for e-Commerce, especially when it comes to brand building and…

Machine Learning-Based Demand Forecasting For Fast Adaptability To Changes

Demand forecasting methods have been used in retail for a long time. Most of them are based on historical data, which is…

The Three Pillars Of Planning And Allocating Your Media Budget

A commonly asked question in marketing departments is, “How should we spend our advertising budget?” For retailers and brand marketers, the plethora…

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Executive ViewPoints

Discounting Isn’t The Way Through COVID-19 — And Other Retail Truths

What Does The Post-Lockdown In-Store Experience Look Like?

If You Want Real Customer Loyalty, Don’t Pay For It — Sell It

How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19

E-Commerce Runs On Data Powered By AI

How Retailers Can Prepare For Returns Shifts And Spikes Due To COVID-19

Denial Of Inventory: Always A Problem, And Now More Than Ever

Off The Rack: Fashion’s Top Retail Brands Respond To COVID-19

How Retailers Can Meet Customers’ Needs for Human Connection

What Social Shopping Looks Like Across 5 Popular Platforms

Machine Learning-Based Demand Forecasting For Fast Adaptability To Changes

The Three Pillars Of Planning And Allocating Your Media Budget

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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