Retail ThinkTank: Featured in Omnichannel & Fulfillment (2021)

The Future of the Mall, Part 2: Why Developers and Landlords Are Finally Giving Digital the Attention it Deserves

The low-hanging fruit opportunity for mall developers and landlords is to double down on the in-person experience. That’s why properties have focused…

Amazon FBA Boosts Sustainability Efforts With Two Circular Commerce Programs

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Once…

Gopuff Raises $1 Billion as Online C-Store Seeks to Become an Ecommerce Giant

Digital convenience store Gopuff has raised $1 billion in new funding at a $15 billion valuation as the retailer sets the pace…

Exclusive Q&A: How Stojo’s Sustainable Cups Spread from the MOMA Store to Target

If you want a tutorial in how to be an environmentally responsible company, not just in one or two areas but end…

How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it….

Last-Mile Delivery and Its Impact on Urban Mixed-Use Environments

The pandemic has prompted a rethinking of our cities and how we go about our lives. What does the urban shift mean…

How U.S. Brands Can Get a Piece of the $115B+ Singles’ Day Opportunity

First off, it seems the term “Singles’ Day” is a bit passé. The more contemporary appellation for the massive Chinese shopping extravaganza…

5 Ways NFTs are Creating a New ‘Metaverse’ for Digital Engagement & Commerce

No “hot” tech trend is safe from scrutiny — and NFTs are no exception. Although NFTs, or non-fungible tokens, have garnered a…

3 Takeaways from NRF Converge: Quick-Hit Quotes from Sephora, Walmart, Zappos and More

After nearly 18 months of seismic changes and Olympics-caliber pivots, retailers are beginning to take a breath and examine what’s happened to…

‘We are in the Business of Emotions, Not Transactions’: Exclusive Q&A with Neiman Marcus Group CTO Bob Kupbens

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly…

Innovating Across the Customer Journey to Create More Commerce

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As a result, customers are…

Verizon Launches Immersive Retail Contest Seeking 5G-Enhanced Solutions

Seeking solutions to real-world challenges posed by retail brands Burberry, Diageo and L’Oréal UK and Ireland, Verizon Business is partnering with digital…