The Retail TouchPoints Network

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Study: 82% of Retail Workers Say Stress and Burnout Have Increased

How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

NRF: Electronics and Demographic Changes Drive Back-to-School Spending Trends

How Spotify Helped Abercrombie & Fitch Drive True Digital Transformation

New Solana Spaces Store in NYC Heralds Coming Wave of ‘Phygital’ Web3 Concepts

How DTC Brands Are Scaling the Store Experience

chief marketing officer

ThredUP Has a New CMO After 5 Years Without

Resale platform ThredUP has appointed Noelle Sadler as the company’s first dedicated Chief Marketing Officer in five years. She will report to…

Petco Appoints New CMO

Petco has appointed Tariq Hassan, a 20-year global marketing veteran with experience in brand strategy, digital and performance marketing, communications, innovation and…

Ralph Lauren Picks First CMO As It Moves ‘Forward’

Only weeks after CEO Stefan Larsson said he would step down from the brand in May due to creative differences, Ralph Lauren…

A&F Hires New CMO As Brand Seeks Turnaround

Abercrombie & Fitch has appointed Will A. Smith as its new Chief Marketing Officer. He will be responsible for all brand, creative…

8 Questions Test Retailers’ Willingness To Personalize CX

As retailer marketers struggle to build and maintain high-value relationships with customers, churn, attrition, and high opt-out rates continue to be major…

Uber Picks Up Target CMO As Marketing And Operations Converge

It appears the C-level marketing carousel has had yet another participant jump off the ride. Nordstrom, The Home Depot, Macy’s, Kohl’s and…

Under Armour CMO Hire Takes Page From Amazon’s Innovation Playbook

Under Armour has made a big splash in reshaping its executive-level team, making three moves specifically designed to help the brand accelerate…

Gap Fills CMO Vacancy With Abercrombie & Fitch Exec

After a year with its critical Chief Marketing Officer position vacant, Gap has hired former Abercrombie & Fitch Senior VP of Marketing…

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From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

Starting Off on the Right Foot: 5 Keys to a Seamless Appointment Scheduling Processes

3 Innovative Video Experiences to Drive Your Retail Advertising Strategy

Intelligent Inventory Optimization THE NEW DILIGENCE AGAINST SUPPLY CHAIN DISRUPTION

The New Marketing Playbook: Tips for CMO Success in a Post-Cookie, Purpose-Focused World

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