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World Emblem to Reshore Jobs with Expanded Houston Factory

An Ode to the Joy of Brick-and-Mortar Shopping

Instacart Settles FTC Lawsuit, Will Pay $60 Million in Customer Refunds

Pacsun Plans to Open up to 35 New U.S. Stores by 2029

Listen Now: AI Reality Check — Klaviyo CEO on What’s Hype, What Matters & What Comes Next

Small Business, Big Ideas: Eat Happy Kitchen’s Recipe for Breaking into a Crowded Market

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Reimagining Customer Service Operations

The Data Dividend For Retail

2015 Referral Marketing Best Practices

Five Steps Toward Reimagining The Physical Store

Getting Back To Customer Service Basics In A Digitally Connected Era

The Frustrated Shopper: Consumers’ Mobile Technology Expectations Vs. Reality

The Path To Perfecting Loyalty Through Personalization

Optimizing The Supply Chain To Facilitate Omnichannel Fulfillment

Supply Chain Transparency Helps Improve Productivity And Consumer Confidence

Connecting Devices And Data To Create The Store Of The Future

No Return To Sender

Three Reasons Retailers Need Valid Contact Records