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Prime Day Again Breaks Sales Records — and Offers Insight into Current Consumer Mindset

Usual Suspects Walmart and Amazon Lead NRF Top 100 Retailers List

Exclusive: The Top 10 Best-Performing Retail Ads from the First Half of 2025

FTC Cracks Down on False ‘Made in the USA Claims,’ Sends Warning Letters to Walmart, Amazon

Urban Outfitters Makes Students’ Dorm Dreams Come True with Help from HGTV

From Store #1 to Store #300, Warby Parker Keeps its Eyes on the Prize

Executive ViewPoints

Tune Up Your Tone Of Voice On Social

Remember when you were a sassy little kid and your mom would tell you to “watch your tone of voice”? That’s actually…

Rethinking E-Commerce Operations In the Face Of COVID-19’s Holiday Season

Beginning in late July, a number of major retailers announced that they would be closing stores on Thanksgiving Day for the first…

Why Traditional Consumer Panels Won’t Help Consumer Brands Retain Market Share

For a long time, retail consumer data-gathering was a game rigged for big players. Not anymore. As a report from consulting firm…

Further Evolutions In Retail: All In For Experiential Retail

It is hard to imagine a worse time for brick-and-mortar retail. Already challenged with diversifying against an e-Commerce alternative, stores have now…

Considering BYOD? Count The Costs And Explore Your Options

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle…

The Digital Last Mile: How Behavior Personalization And Globalization Are Key To Survival In The Post-COVID Era Of E-commerce

Behavioral Personalization: In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of…

Are Retailers Responsible For Selling Hackable Consumer Devices?

In the last several years alone, the reach of the Internet of Things has grown exponentially, and the market is forecasted to…

Holiday Competition Is Going To Be Fierce, But Not For The Obvious Reasons

Although marketers have been uber-focused on planning, achieving success during the retail holiday season is going to look very different this year….

What Can Retailers Do To Regain Customer Trust?

As many non-essential businesses such as consumer retail locations start to reopen, it’s more important than ever that they improve and optimize…

3 Use Cases For Data Science In Retail

Data-related tools and methods are taking center stage in customer acquisition, retention and satisfaction in a number of industries. In the past,…

Thinking Outside the Box: The Role Of The Customer Service Representative

Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales have seen an impressive…

How The 2020 Election Will Affect Retail’s Pre-Holiday Marketing

Every presidential election cycle, marketers prepare for the national conversation to be overtaken by politics. It’s never been a time to launch…

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