Executive ViewPoints

How To Build Consumer Trust In A ‘Digital Wild West’

In our data-driven and technology focused world, consumers’ digital footprints are becoming increasingly larger, with a growing trail of personal data that’s…

The Future Is Now: The Power Of In-Store Fulfillment

Industry analysts have predicted that the next phase of transformation for retail will entail business processes and IT catching up to tackle…

Bridging The Physical And Digital Shopping Gap With ‘Mobile-First’ Strategies

Tremendous advancements in Internet connectivity, web technology and shopper analytics have completely redefined the retail landscape over the past decade. While purchasing…

Embracing The Mobile-Enabled Workforce

Today, there are more active mobile devices than there are humans. The current world population is just over 7.2 billion at an…

How Do You Define Personalization Today? Retailers Sound Off

Definitions evolve over time. “Backlog,” for example, used to reference the biggest log in a fire during colonial times. Today it means…

How Prepaid Commerce Helps Retailers Kick The Couponing And Discounting Habit

Retailers are constantly being tasked with creating new ways to acquire new customers, drive sales, engage with shoppers and increase basket size….

Three Psychological Principles Behind Customer Referrals

Most marketers think that referral programs are a matter of economics and incentives — get it right, and you’ll keep the…

Four Steps Retailers Can Take To Mitigate Bad Online Reviews

Social media has forever changed the way we interact with one another, as well as the way retailers interact with their customers….

Peak Customer Experiences Begin With A Great Data Strategy

The renowned psychologist Abraham Maslow introduced the term “peak experience” — which refers to a self-actualized state of euphoric awareness. The B2C…

2016 To Usher In The Cognitive Commerce Era

The 2015 holiday shopping season served as a litmus test for retailers, underscoring the need to deliver seamless and highly tailored end-to-end…

Consumer Privacy Thwarts The Short-Lived Rise Of Mobile Location Analytics

Retailers excited about using Mobile Location Analytics (MLA) to transform their businesses may want to rethink their strategies. Their excitement is understandable:…

Getting It Right When Hiring Temporary Workers For Inventory Season

Retailers made a decent showing in the 2015 holiday season, with U.S. sales totaling approximately $625 billion. Now that the dust has…

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Executive ViewPoints

How To Build Consumer Trust In A ‘Digital Wild West’

The Future Is Now: The Power Of In-Store Fulfillment

Bridging The Physical And Digital Shopping Gap With ‘Mobile-First’ Strategies

Embracing The Mobile-Enabled Workforce

How Do You Define Personalization Today? Retailers Sound Off

How Prepaid Commerce Helps Retailers Kick The Couponing And Discounting Habit

Three Psychological Principles Behind Customer Referrals

Peak Customer Experiences Begin With A Great Data Strategy

2016 To Usher In The Cognitive Commerce Era

Consumer Privacy Thwarts The Short-Lived Rise Of Mobile Location Analytics

Getting It Right When Hiring Temporary Workers For Inventory Season

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State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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